Our two travel insurance options

Please note travel insurance doesn't cover cancellation claims related to COVID-19. For more information on COVID-19, refer to our FAQs.

International travel insurance included with eligible cards

International travel insurance for cardholders, their spouse, and accompanied children travelling with them for the entire journey, is included with these CommBank credit cards:

And with our World Debit Mastercard™.

You need to activate your insurance to receive comprehensive cover. Once activated, your international travel insurance cover includes:

  • Unlimited overseas emergency medical assistance
  • Cancellation cover
  • Lost luggage and personal belongings
  • Additional cover for travel delays and more

Here’s what you need to know about international travel insurance available with credit cards and international travel insurance available with our World Debit Mastercard (PDF).

Doing more than relaxing? You should consider additional cover if you’re participating in activities like skiing, motorbiking or adventure sports. A premium will apply.

Activate now

Discover more

CBA travel insurance (domestic & international)

CBA Travel Insurance has got you covered with international and domestic travel insurance plans that you can tailor for yourself (as the policyholder) and up to 10 people travelling with you for the entire journey. Plans available include:

  • Comprehensive cover including unlimited2 overseas emergency medical and hospital expenses cover and more
  • Essentials cover is our no-frills plan which covers listed pre-existing conditions and more
  • Medical only
  • Cancellation only
  • Domestic for your holiday or work trip within Australia

Doing more than relaxing? You should consider additional cover if you’re participating in activities like skiing, motorbiking, or adventure sports. A premium will apply.

Get a quote

Discover more

Travel insurance checklist

  1. Remember to check the Travel Alerts page regularly to see if there are any global events that can affect you and your travel insurance policy
  2. Organise your travel insurance cover as soon as your trip is booked. Tell me more
  3. Once you've purchased your CBA Travel Insurance or activated your CBA credit card or debit card international travel insurance, we'll email you a Certificate of Insurance which confirms:
    - Period of cover
    - Your premium
    - What cover options and excess applies
    - Any variances to the standard terms 
  4. Print out and take a copy of your Certificate of Insurance with you as it may come in handy
  5. Tell us before you go – register your travel destinations in the CommBank app or NetBank
  6. Read our Travelling overseas: 10 step money checklist, or info about online banking while you're overseas 
  7. Lock Block, Limit your CommBank credit card or Lock, Block your CommBank debit card


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How to make a claim

Your claim will be managed by Cover-More, our travel insurance provider.

Make a claim online or call Cover-More, 8am-5pm Mon - Fri and 9am-4pm Sat (Sydney/Melbourne time)

  • Within Australia: call Cover-More on 1300 467 951
  • From overseas: call Cover-More on +612 8907 5060  (call charges may apply)

Here's how to make a claim

In an emergency

Make a local or international call

  • Within Australia: call Cover-More on 
    02 8907 5641 (24/7)
  • Within Australia, to report a lost or stolen CommBank card: call us on 13 2221 (24/7)
  • From overseas: call Cover-More on 
     +61 2 8907 5641 (24/7)
  • From overseas, to report a lost or stolen CommBank card: call us on
    +61 2 9999 3283 (24/7)

Managing your travel insurance policy online

Managing your travel insurance policy online

Update your contact details, locate your Certificate of Insurance, add or remove travellers and make changes to your travel insurance policy.

Discover how

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Things you should know

We’re simplifying our Awards credit card range, so Gold Awards customers will soon no longer be able to use their Gold Awards card.

To ensure that they continue to get great value, we’re upgrading Gold Awards customers (and their additional cardholder, if applicable) to a new Platinum Awards card at no extra cost. Read more

2 Medical and dental cover and assistance will not exceed 12 months from onset of the illness or injury. Sub-limits apply.

Insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia (CBA).

You need to activate your international travel insurance available with eligible cards before each trip in order to have a comprehensive level of cover. If you don’t activate, you’ll receive personal liability cover and overseas emergency medical assistance and overseas emergency medical and hospital expenses cover only.

Terms, conditions, restrictions, exclusions (including for pre-existing medical conditions and persons aged 74 years or over for CBA Travel Insurance, and 80 years or over for insurance available with eligible cards), limits, sub-limits and excesses may apply to all insurances.

Before making a decision on CBA Travel Insurance please read the CBA Travel Insurance Combined Product Disclosure Statement and Financial Services Guide for more information.

Before activating the international travel insurance included in your CommBank credit card please read the Credit Card Insurances Product Disclosure Statement and Information Booklet for more information.

Before activating the international travel insurance included in your World Debit Mastercard, please read the World Debit Mastercard insurances Product Disclosure Statement and Information Booklet (PDF) for more information.

Where used, the term “unlimited” only means there is no capped dollar sum insured. All costs and expenses claimed must be reasonable. You are only covered for treatment received and/or hospital accommodation during the 12 month period after the sickness first showed itself or the injury happened.

CBA and its related bodies corporate do not issue or guarantee this insurance. It does not represent a deposit with or liability of either CBA or any of its related bodies corporate. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a CBA Travel Insurance policy or purchase an upgrade policy, we (CBA) receive a commission which is a percentage of your premium.