You and your privacy

In our increasingly digital world, we take our responsibility to protect your privacy very seriously by applying strict security and privacy controls to the way we handle your personal information. We use the information you provide us to give you the best possible banking experiences, to help us assess your applications as well as design and tailor products and services so they’re just right for you.

Our privacy policy

We value your trust and aim to be transparent about how we handle your personal information. Our Privacy Policy covers:

  • Information about the CommBank Group
  • What information we collect about you
  • How we use your information
  • Who we share your information with
  • Credit checks and credit reporting
  • How we keep your information safe
  • How you can access, update and correct your information
  • How to make a privacy complaint
  • How to contact us and find out more.

Our Privacy Policy applies to the handling of your personal information by our Australian businesses. A few of those have their own policies - see section 5 of our policy for more information.

Sometimes we update our Privacy Policy. You can always find the most up-to-date version on this page. Download a PDF version of our Privacy Policy. If you have any questions, contact us.