Help & support
CommBank passes on full RBA rate cut, reducing variable home loan interest rates by 0.25% p.a., effective 30 May 2025.
Existing home loan customers will be able to see their new interest rate and review repayments from 31 May 2025.
The CommBank app is your one-stop-shop for your banking and support needs:
Our virtual assistant can show you how to do everyday banking tasks, help resolve issues, or send your enquiry to a specialist via messaging 24/7.
Simply type your question or tap on the link on your mobile device to get started:
Get instant help from our virtual assistant, who can answer some queries or send your enquiry to a specialist 24/7.
Here's how to Message us:
Make sure you enable push notifications for the CommBank app. If you need to be connected to a specialist, you’ll receive an app notification when they reply, so you can message back at a time that suits you.
Your messages with us are secure and encrypted to protect your information.