Fees & charges
The Travel Money Card is not only convenient, it’s also affordable. Below are the fees associated with your card – a small price to pay for peace of mind when travelling.
| Fee | When payable |
Australian Dollar (AUD) |
US Dollar (USD) |
Great British Pound (GBP) |
Euro (EUR) |
New Zealand Dollar (NZD) |
Canadian Dollar (CAD) |
Japanese Yen (JPY) |
Singapore Dollar (SGD) |
Hong Kong Dollar (HKD) |
| Card issue fee | Upon Card purchase | AUD 15.00 | ||||||||
| Initial load fee | Upon Card purchase | Free | ||||||||
| Reload fee | Each time you reload additional funds, excluding the initial load | 1% of reload amount | ||||||||
| Transfer between currencies | When you request to transfer funds from one currency to another | Free | ||||||||
| Purchase transaction fee | Upon transaction (in-store, online or over the phone) | Free | ||||||||
| ATM withdrawal fee | When you withdraw funds from an ATM |
AUD 3.501 |
USD 2.50 |
GBP 2.00 |
EUR 2.20 |
NZD 4.50 |
CAD 3.00 |
JPY 220 |
SGD 3.50 |
HKD 17 |
| ATM balance enquiry fee2 | When you obtain your current balance from an ATM2 |
AUD 0.751 |
USD 0.50 |
GBP 0.35 |
EUR 0.40 |
NZD 0.95 |
CAD 0.65 |
JPY 50 |
SGD 0.75 |
HKD 3.50 |
| Cross currency conversion fee | When a purchase or ATM withdrawal is conducted in a currency not loaded on your Card | 2% of transaction value | ||||||||
| Card replacement fee | On issue of two new Cards if both existing Cards are lost/stolen |
AUD 60 |
USD 40 |
GBP 30 |
EUR 35 |
NZD 75 |
CAD 50 |
JPY 3,800 |
SGD 60 |
HKD 300 |
| Emergency cash advance | Upon request when both Cards have been lost/stolen | USD 95 or foreign currency equivalent | ||||||||
| Closure | When you request to close your card in any Commonwealth Bank branch | Free | ||||||||
| SMS balance alert fee | Daily, weekly, monthly or low balance |
AUD 0.50 |
USD 0.35 |
GBP 0.25 |
EUR 0.30 |
NZD 0.70 |
CAD 0.45 |
JPY 35 |
SGD 0.50 |
HKD 2.50 |
| SMS credit alert3 | Each time you reload additional funds, including the initial load3 | Free | ||||||||
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Important information
1 No charge at any Commonwealth Bank or BankWest ATM in Australia.
2 ATM balance enquiries are not available at all European ATMs.
3 If you have provided us with your mobile phone number.
Any ATM withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card.
Any SMS balance alert or card replacement fee will come from the first (or sole) currency loaded on your card.
As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF 222.5kb)issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF 160kb).
