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CommBank service updates

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

There is currently no planned maintenance scheduled.

Branch updates

To help support customers impacted by the bushfires in Victoria, we have mobile branches in the following regions:

Yea - pop-up service centre, 3 Hood Street, Yea
(Paddock behind Hood St Police Station. Access via the back car park of FoodWorks)
Open until 6 February 2026
9:30am to 4pm Monday-Friday

For support after these dates please visit our nearby branches in Euroa, Seymour and Mansfield or call our dedicated emergency support line on 1800 314 695.

Public holiday service availability

On public holidays, our branches and contact centres may be closed or have limited operating hours.

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.

Payments scheduled over public holidays are processed on the next business day. Please allow 24 to 48 hours for funds to be received after processing.

CommBank service updates

Planned maintenance

Branch updates

To help support customers impacted by the bushfires in Victoria, we have mobile branches in the following regions:

Public holiday service availability

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