Telephone banking

 

Whether you're at home, at the office or even on the move, you can bank quickly, easily and securely over your touch tone telephone, 24 hours a day, 7 days a week.

To use telephone banking, have your card number, NetBank ID, account number and telephone banking password ready. After entering those details most customers will be able to select other accounts by entering the last 4 digits only.

• In Australia simply call 13 2221 then Press 1 for Telephone Banking.
• Outside Australia - dial your international direct dialling access code, then 61 13 2221.¹

 

Here is some information to help you use telephone banking:

• What can I use telephone banking for?
• Quick reference guide online to easily navigate your way through
• Quick reference guide - downloadable version
• Frequently asked questions

 

Important information

• 1. Calls will be charged at the applicable international rate. Note: some international carriers do not support Australian 13 numbers.
• The advice on this website has been prepared without considering your objectives, financial situation or needs, because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide
• Terms and conditions for Electronic Banking are available here or from any branch of the Commonwealth Bank