Before you go

Let us know before you travel overseas

By telling us where and when you're going, we can keep an eye out for any suspicious activity on your accounts and credit cards while you’re away.

Notify us in NetBank

Activate your international travel insurance

If you're a CommBank Gold, Platinum or Diamond credit card customer or have a World Debit Mastercard, you're eligible for included international travel insurance.

Activate in NetBank

A quick checklist before you go overseas

Our travel checklist covers the top 10 money tips to think about before you go.

Learn more

Lost or stolen cards

Debit, key or credit card

  • If you misplace your card, you can temporarily lock it in NetBank or the CommBank app
  • If your card is lost, stolen or damaged, you can cancel it in NetBank or the CommBank app
  • We can send a replacement card to you (and your other cardholder), wherever you are in the world, at a cost of $20. Call us 24/7 on +61 2 9999 3283 from overseas.
  • When calling from overseas using your mobile, standard roaming charges may apply. To avoid roaming charges, call the international operator in the country you’re in from a land line and provide them our reverse charges number +61 2 9999 3283.

Travel Money Card

  • If your card’s misplaced, lost or stolen, you can place a temporary lock on it or cancel it and order another. Show me how.
  • If you’re unable to get online to lock or cancel your card, call 1300 660 700 from Australia, or +61 2 9999 3283 from overseas.
  • When calling from overseas using your mobile, standard roaming charges may apply. To avoid roaming charges, call the international operator in the country you’re in from a land line and provide them our reverse charges number +61 2 9999 3283.

Travel insurance

Make a claim, get emergency medical assistance

Make a claim online or call Cover-More, 8am-5pm Mon - Fri and 9am-4pm Sat (Sydney/Melbourne time):

  • Within Australia: call Cover-More on 1300 467 951
  • From overseas: call Cover-More on +612 8907 5060  (call charges may apply)

In an emergency call Cover-More:

  • Within Australia: call Cover-More on 02 8907 5641 (24/7)
  • From overseas: call Cover-More on +61 2 8907 5641 (24/7)

Tools and calculators

Foreign exchange calculator

See the latest money exchange rates and convert currencies with our foreign exchange calculator.

Use calculator

Foreign exchange rates

Find the latest exchange rates for Foreign Cash, Travel Money Card, Foreign Cheques, Foreign Drafts or International Money Transfers.

See our latest rates

Tools & calculators