Before you go

Let us know before you travel overseas

By telling us where and when you're going, we can keep an eye out for any suspicious activity on your accounts and credit cards while you’re away.

Notify us in NetBank

Activate your international travel insurance

If you're a CommBank Gold, Platinum or Diamond credit card customer, you're eligible for included international travel insurance.

Activate in NetBank

A quick checklist before you go overseas

Our travel checklist covers the top 10 money tips to think about before you go.

Learn more

Lost or stolen card

Debit, key or credit card

  • If you misplace your card, you can temporarily lock it in NetBank or the CommBank app
  • If your card is lost, stolen or damaged, you can cancel it in NetBank or the CommBank app
  • We can send a replacement card to you (and your other cardholder), wherever you are in the world, at a cost of $20. Call us 24/7 on +61 2 9999 3283 from overseas.

Travel Money Card

  • If your card’s misplaced, lost or stolen, you can place a temporary lock on it or cancel it and order another. Show me how.
  • If you’re unable to get online to lock or cancel your card, call 1300 660 700 from Australia, or +61 2 9999 3283 from overseas (reverse charges accepted).

Travel insurance

Make a claim, get emergency medical assistance

Visit the Allianz Global Assistance claims website or call Allianz Global Assistance 24/7 to make a claim or seek emergency medical assistance.

Tools and calculators

Foreign exchange calculator

See the latest money exchange rates and convert currencies with our foreign exchange calculator.

Use calculator

Foreign exchange rates

Find the latest exchange rates to buy, sell, send or receive foreign currency through International Money Transfers, drafts, cash or Travel Money Cards.

See our latest rates

Tools & calculators