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How do I reload my Travel Money Card?

See all Travel Money Card FAQs

Last updated 30 September 2016


Reload from CBA accounts:

You can reload funds directly onto your Travel Money Card from your transaction account through the CommBank app or NetBank. 

Using the CommBank app:

1.       Log on to the CommBank app

2.       Select ‘Transfer between your accounts’ tab

3.       Select a transaction account to transfer from and to

4.       Enter the Amount and Description for the transfer

5.       Once this has been done, you will be able to choose any currency that's already on your card or select a new one

6.       Select transfer and confirm, your card will be loaded in real time.


Using NetBank:

1.       Log on to NetBank

2.       Go to the Transfers & BPAY® page

3.       Select a transaction account to transfer from

4.       Pick a Travel Money Card you'd like to transfer to

5.       Once this has been done, you will be able to choose any currency that's already on your card or select a new one

6.       Enter an amount and a transfer description and proceed with the transfer

7.       Your card will be loaded in real time.

Reload from other financial institutions using BPAY®

Contact your financial institution to make a BPAY reload. When using BPAY, use the BPAY Biller Code 113167 and enter your customer reference number which is your 16-digit Travel Money Card number. Reloading via BPAY from other financial institutions may take two to three business days to be processed. 

Remember, if you reload via BPAY and you have more than one currency on your card, the amount will be applied to the currency on your card that is highest in the currency order.  For example, if you wish to load Canadian Dollars, you must change the currency order so Canadian Dollars is first. To check or change the order, simply log on to the CommBank app or NetBank or call the Travel Money Customer Service Centre on (+61) 1300 660 700 within Australia or +61 2 9999 3283 from overseas (reverse charges accepted).

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