If your card’s misplaced, lost or stolen, you can place a temporary lock on it or cancel it and order another.
Unable to lock or cancel your card online? Call:
1 The Card issue fee does not apply for full-time primary, secondary and tertiary students or gold, platinum and diamond credit card holders if the Card is purchased at a Commonwealth Bank branch.
2 No charge at any Commonwealth Bank or BankWest ATM in Australia.
* Other ATM operators may charge their own fees and currency conversion fees may apply.
As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF) issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF).
For more information relating to the complimentary Purchase Security Insurance refer to Travel Money Card Complimentary Insurance Information Booklet (PDF).
BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
Any ATM withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card. Any SMS balance alert or card replacement fee will come from the first (or sole) currency loaded on your card.