Remote access scams occur when scammers masquerade as employees from well-known organisations with a convincing story, to trick you into giving them access to your computer or device. It’s how Vicky Smith was scammed out of $18,800.
In the latest episode of the podcast Anatomy of a Scam, she explains how she received a phone call from someone claiming to be from Amazon’s tech support team, who instructed her to download a fake Amazon app to prevent potential fraudulent activity.
“When I downloaded the app, it actually gave them remote access my phone,” she tells host Deborah Knight. “And that’s how they got into my phone and they got into my bank accounts.”
The money was gone in less than an hour.