New eCommerce platform for CommBank’s business customers

19 February 2026

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Commonwealth Bank of Australia (CBA) has today advised its business and institutional banking customers that it has acquired an eCommerce platform, IPSI, and will be integrating it into CBA over the course of 2026.

CBA has been making targeted investments designed to better support its business banking customers in managing the growth of eCommerce payments, which now represent more than 40% of CBA card payments by volume1.

These investments are designed to:

  • Enhance reliability and security for CBA business banking customers with always‑on processing and dual gateway routing, industry best practice security, real time fraud monitoring, 3D Secure and tokenisation and 24/7 specialist support (including AI enabled chat).
  • Provide scale and flexibility by supporting multiple payment options, smart routing, and a seamless experience both online and in-store, with unified and tailored insights and reporting.
  • Help CBA’s business customers grow and innovate with access to Agentic Commerce acceptance and dynamic payment routing.

     

1Based on CBA issuing data for the 12 months to the end of calendar year 2025.

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