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On The Record

Important information for CommInsure customers

Important information for CommInsure customers

Commonwealth Bank encourages all employees to speak up if they see activities or behaviours that are fraudulent, illegal or inconsistent with our values. We provide a number of different safeguards to ensure that there are no negative consequences for raising concerns.

We have thanked Dr Koh for raising concerns that led to the CMLA Board conducting a review.

Dr Koh's employment was not terminated for raising concerns. It was terminated primarily for serious and repeated breaches of customers' privacy and trust involving highly sensitive personal, medical and financial information over a lengthy period of time.