CBA is committed to continuing to support and manage customer remediation matters arising from past issues at Count Financial. As previously announced, CBA will provide an indemnity to CountPlus of $200 million and all claims under the indemnity must be notified to CBA within four years.

In connection with the indemnity, CBA is undertaking a remediation program to identify and directly contact affected customers, and compensating them where required.  

For more information, Count Financial customers can visit http://commbank.com.au/countfinancial or call
1300 060 691.