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CBA story

Commonwealth Bank opens Pop-Up Branch in Lismore

CommBank opens Pop-Up Branch in Lismore

A temporary branch arrives in Lismore following severe weather and flooding in the area.

Commonwealth Bank has set up a temporary branch in Lismore to support the local community with banking services and ATMs following severe weather that affected parts of northern New South Wales.

The pop-up branch opened for business on Saturday, 8 April in the Council carpark in Keen Street in Lismore CBD. It has many of the same features of a regular Commonwealth Bank branch including tellers and ATMs.

Area Manager Luke Barcham said the pop-up branch has CommInsure representatives on site to assist customers affected by storms with insurance claims. 

“This is a difficult time for residents in the area, especially those whose homes and other belongings were damaged in the storm. 

“With the Lismore branch temporarily unavailable due to flooding, we are happy to be able to continue to support the community with banking services, and assist CommInsure customers who are dealing with the aftermath of the storm.

“We are here to help our local customers and we look forward to doing so from our pop-up branch”.

The Commonwealth Bank pop-up branch is a converted shipping container that has all the security features of a regular branch, and a connection to the Commonwealth Bank’s network and internet. It is wheelchair friendly and has retractable awnings to keep customers dry, and the ATM also accepts cash and cheque deposits.

The branch operates the following business hours: 9:30am – 4:00pm Monday to Thursday, 9:30am – 5:00pm on Friday and 9:30am – 1:00pm on Saturday.

To support businesses and customers affected by severe weather in Queensland and New South Wales, Commonwealth Bank launched its Emergency Assistance Package. As part of the assistance, we can discuss a range of options with our customers on 1300 720 814.

In addition, Commonwealth Bank has donated $100,000 to the Red Cross disaster relief and recovery fund to support relief efforts across Queensland and New South Wales.