Help & support
The Commonwealth Bank has activated its Emergency Assistance Package for customers and businesses affected by the bushfires in Victoria.
Special arrangements are in place to provide support to our Commonwealth Bank, Colonial First State and CommInsure customers should they need it, and our staff are ready to urgently assist them with their financial concerns and enquiries.
There are a number of options available as part of the Bank’s Emergency Assistance Package, not limited to:
Our staff are available to discuss with customers their overall financial position, any change in repayment arrangements, or to consider options for additional loan funds. We understand that each customer will have different needs and we encourage our affected customers to discuss their individual circumstances with us either by phoning: 1300 720 814 or visiting their nearest branch.
For more information contact:
Tracy Hicks, Commonwealth Bank
Ph: 02 9118 6919
M: 0478 306 055