Security & support
The Commonwealth Bank is a leader in online banking security and committed to providing you with a secure banking environment.
Our security measures include:
- Login security: You will be given a login ID and password to access your account
- Encryption:All communication from your computer to our secure systems is encrypted to ensure the confidentiality of all data sent and received. We use 128-bit SSL encryption technology, a widely used and accepted security method within the financial services industry
- Digital certificates: A digital certificate is used to verify the identity and authenticity of our websites. To view the digital certificate, double click on the padlock icon in the bottom right-hand corner of your browser window.
- Automatic timeout period: After a period of inactivity we’ll automatically log you out to reduce the risk of anyone else accessing your banking details on your computer if you leave it unattended
- Lockout: Your account will be locked after a pre-determined number of unsuccessful login attempts to help prevent unauthorised users trying multiple times to guess your password
Contact us for more information on security and support.
Important information
- As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances.
