Commonwealth Bank today announced a new partnership with leading ecommerce platform BigCommerce to make it easier for businesses of all sizes to launch and grow their online stores.

BigCommerce, one of the world’s largest software-as-a-service (SaaS) ecommerce platforms helps businesses to build their online store, market to customers, and drive sales through various channels such as Instagram, Facebook and eBay.

Research* shows Australian online sales in January 2021 were almost two thirds (63 per cent) higher than in January 2020. This result is broadly consistent with levels seen throughout 2020, with online sales elevated since the start of the pandemic.

CBA’s Executive General Manager for Everyday Business Banking, James Fowle, said: “We’re incredibly excited about what our partnership with BigCommerce means for our merchant customers. We’ve seen a rapid shift online, particularly in the past year, and this partnership will help our business customers more easily establish and expand their online business.

“We know most business owners who are considering an online store think about building their website first and how they will take payments last. It’s important that we provide the best possible value to our customers and it’s through partnerships such as this that we can help our business customers achieve their goals. The partnership means we can support customers from the first design decision all the way to the first sale.”

The partnership will provide the bank’s business customers with an integrated offering that allows them to establish and grow their online presence and ensure a best in class online shopping experience for their customers. From building a shop-able website, to proving the payment solutions, to marketing campaigns and social media support.

It will also help merchants get paid faster – with Same Day Settlement (when settling with CBA) – and will streamline the sign-up process via a dedicated BigCommerce CBA phone line.

Ecommerce SaaS technology continues to fundamentally change how businesses, banks, and card networks work together by connecting buyers and sellers in new ways, adding payments functionality and creating new purchase experiences.

BigCommerce’s Vice President and General Manager for APAC, Shannon Ingrey, said: “More than ever before, merchants need to get their products in front of shoppers in the places they are making purchases, and that is increasingly online. Our goal is to make it as easy as possible for our customers to have a broad omni-channel presence, and partnering with Australia's leading bank provides greater opportunity for us to further support businesses in their efforts to strategically build, innovate and grow their online business."

Customers who sign up on the BigCommerce/CommBank landing page may be eligible to trial BigCommerce for the first 15 days at no cost, and if they sign up during the trial period they can get their first 3 months free[1]. For more information visit or call the dedicated BigCommerce CBA line on 1300 096 392.

About BigCommerce

BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2B and B2C companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Sony, and Vodafone. Headquartered in Austin, BigCommerce has offices in San Francisco, Sydney and London. For more information, please visit or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

* According to ABS research, February 2021

[1] BigCommerce Terms: *With this offer, you will not be charged the monthly fee for the BigCommerce plan that you select for a period of three months from the date of activation (“Offer”). The Offer applies only to base monthly subscription fees and does not apply to other services or products. To be eligible for this Offer you must: (1) be a new BigCommerce customer, (2) sign up for this offer via the dedicated BigCommerce landing page by October 1st, 2021 at 11:59:59 p.m. Central Standard Time, (3) select either a Standard, Plus or Pro plan, and (4) complete the registration process within 15 days from the date of activation, including providing valid credit card information (“Card On File”) for future billing purposes. You must select either a Standard, Plus or Pro plan to be eligible. Please view our pricing page for subscription rates. This offer cannot be combined with any other offer and is limited to one store per merchant. Offer not valid for existing customers, limited to one use per customer, and may not be combined with any other offer.

IMPORTANT: After the end of the three-month Offer period, your card will automatically be charged the monthly subscription fee for the plan type you have selected unless you cancel your account prior to the end of the offer period. If you cancel your account or do not complete registration and provide a valid credit card within 15 days from the date of activation, your store will be deactivated and your access revoked. By creating an account you acknowledge and agree to BigCommerce's Terms of Service and these terms and conditions. BigCommerce reserves the right, in its absolute discretion, to modify or end this offer at any time without any prior notice.

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