Brisbane 2032: 5 lessons Paris 2024 can teach Australian businesses

Paris 2024 Games finance chief Fabrice Lacroix says the realities of delivering the event changed his mind about the role local businesses can play in delivering a successful Olympics. Here are five lessons he says Australian businesses should take from the experience.

5 November 2026

Tourists take a selfie with the Eiffel Tower in Paris

Key points

  • Paris 2024 relied heavily on small and medium-sized businesses.
  • Even major suppliers needed smaller businesses across their supply chains.
  • Lacroix says businesses should register early, plan their workforce and be patient.

Fabrice Lacroix went into Paris 2024 with a clear idea of how the Games should work with suppliers. But delivering them taught him something very different about the role local businesses could play.

The former Paris 2024 Chief Finance and HR Officer initially wanted “not too many suppliers, and bigger suppliers” to limit risk.

“This is not what happened,” he says.

Instead, small and medium-sized businesses became “the outstanding majority” of suppliers, with 85% or almost five thousand businesses contributing.

Even the biggest delivery partners couldn’t do it alone.

“They need everyone in the chain to be able to deliver for the Games,” Lacroix says.

The scale of demand also surprised him. Paris organisers bought tens of thousands of flowers, hundreds of thousands of towels and millions of ice cubes. France couldn’t produce enough towels on its own, so organisers pushed some smaller businesses to produce more before sourcing additional supplies from neighbouring European countries.

“Everywhere you looked, we were talking about amounts, about volumes, that do not exist in the usual life of a country,” Lacroix says. 

With Brisbane 2032 less than six years away, Lacroix says there are lessons Australian businesses can readily take from the Paris experience.

New CommBank research shows seven in ten Australian businesses see an opportunity in Brisbane 2032, but only 16% say they would be ready to act if a relevant opportunity opened in the next 12 months.

Here are five lessons from someone who has already helped deliver an Olympic Games.

1. Get ready before the opportunities arrive

Lacroix’s first lesson is not to wait until a suitable contract appears before getting organised.

“Don’t leave the paperwork for later,” he says.

Games organisers are more likely to turn to suppliers that are already registered and “ready to deliver”.

For Brisbane 2032, businesses can create a free profile on the Brisbane 2032 Supplier Portal on Gateway by ICN and submit relevant Expressions of Interest as opportunities arise. 

2. The opportunity is bigger than the organising committee

Businesses shouldn’t assume Games-related work begins and ends with contracts issued directly by organisers.

Sponsors, broadcasters and public bodies also buy goods and services, while opportunities can flow through infrastructure, tourism and hospitality.

Lacroix puts the economic activity around a Games at two or three times that of the organising committee itself.

Businesses also don’t necessarily need to be based in Queensland to take part, despite 38% of businesses in CommBank’s research believing they do.

Paris 2024 Chief Finance and HR Officer Fabrice Lacroix Paris 2024 Chief Finance and HR Officer Fabrice Lacroix

3. Big suppliers can’t do it alone

Paris showed that winning a major Games contract was only one way for businesses to get involved.

Large delivery partners still depended on a network of smaller suppliers to fulfil their contracts. 

Lacroix’s advice is to watch which companies win the big contracts and talk to them early about becoming part of their supply chains.

“They will need plenty of subcontractors,” he says.

Brisbane 2032 is expected to create demand across industries ranging from catering, signage and furniture to venue cleaning, recycling and sports equipment.

4. Work out where your workers will come from

For Lacroix, workforce planning is “maybe the best piece of advice I can give”.

Some Paris suppliers struggled to find enough workers after they had been selected because businesses across the Games were trying to recruit at the same time.

His advice is to think about the people needed to deliver before winning the work.

“Identify the resources you will count on to deliver the Games when you’re selected,” he says. 

5. Be patient

“Patience, patience, patience,” is Lacroix’s final lesson.

Many of the goods and services needed for an Olympic Games aren’t defined until later in the planning process.

That means businesses that miss out on one opportunity may still have another chance as new work packages emerge.

Brisbane 2032 packages are expected to be released progressively over the coming years, with some opportunities already open.

Getting ready for Brisbane 2032

Many Australian businesses are still working out where they fit.

Nearly four in ten say they need more preparation, while 27% need help deciding whether an opportunity is right for them. Their biggest needs include information and navigation support, tender or capability support, and help forming partnerships and connections. 

As Founding Partner and Official Bank of Brisbane 2032, CommBank has launched Opportunity 2032 to help Australian businesses understand, prepare for and participate in Games-related opportunities.

“The impact of Brisbane 2032 will reach well beyond major projects, creating opportunities for businesses across industries, regions and supply chains,” CommBank Group Executive Business Banking Mike Vacy-Lyle says.

The Opportunity 2032 hub  links to official supplier information, including the Games Supplier Portal. From 2027, CommBank will also add dedicated Brisbane 2032 procurement readiness education and resources.

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