About CommBank’s Next Chapter program

In 2020 Commonwealth Bank extended its support for people impacted by financial abuse with the launch of Next Chapter, a program designed to make it easier for survivors to start their next chapter and achieve long-term financial independence.

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Latest news about Next Chapter

Community

CommBank announces second cohort of Next Chapter Innovation partners

CBA’s two new Next Chapter Innovation Partners will focus on driving innovative responses to domestic and family violence and financial abuse in Fi...
19 November 2024
Next Chapter

Let’s TALK about financial abuse: equipping Australians to start the conversation

New CommBank and Future Women educational series launches, as research shows one third of Aussies don’t feel confident in knowing how to help.
15 October 2024
Next Chapter

CommBank unveils its inaugural Next Chapter Innovation think tank

CommBank announces its five Next Chapter Innovation partners helping to support the long-term recovery for victim-survivors of financial abuse and ...
8 November 2023
Next Chapter

In a world first, CBA shares its artificial intelligence model to help reduce technology-facilitated abuse

This announcement builds on the bank’s bid to reduce technology-facilitated abuse in light of research1 showing 1 in 4 Australian adults have exper...
8 November 2023
Next Chapter

CBA to launch police referral pilot in NSW to address technology-facilitated abuse

Extending CBA’s support for customers experiencing financial abuse
6 August 2023
Next Chapter

CommBank extends commitment to help end financial abuse

CommBank launches Next Chapter Innovation to support programs for long-term recovery for victim-survivors.
27 July 2023