Help & support
At CommBank, we believe in a brighter future for all. That’s why we have CommBank Next Chapter, a bank-wide commitment between us and our customers to help end financial abuse.
Anyone who is financially controlled, tracked or abused, can access confidential support through free one-on-one financial coaching, tools, and assistance - no matter who they bank with.
See our CommBank Next Chapter brochure for more details on the program.
Although widespread, financial abuse in the context of domestic and family violence can be difficult to recognise. It can even include receiving abusive messages in your transaction description.
We are committed to continuing to work with leading experts and organisations to fund research and financial counselling scholarships, to prevent and improve responses to financial abuse.
With partners such as UNSW and WESNET we have developed a number of resources you can use to build your understanding of financial abuse and improve your financial independence.
See our Financial Abuse Resource Centre to better understand financial abuse.