Latest news about Next Chapter
Urgent need to address evidence gap in disability and financial abuse knowledge
New research has found people living with disability have a potentially higher risk of facing economic and financial abuse in the context of domest...
3 December 2021
World-first digital platform launched to support domestic and family violence victim-survivors
The One Stop One Story Hub pilot will make it easier for victim-survivors to access a holistic range of essential services without needing to retel...
14 October 2021
CBA introduces new artificial intelligence technology to detect abusive behaviour
A new industry-leading AI model will bolster the Bank’s defence against technology-facilitated abuse.
11 October 2021
Next Chapter – One Year On
In the twelve months since its launch, the program has reached several milestones in its goal to help domestic and family violence victim-survivors...
2 September 2021
CBA launches new guide to help those with serious illnesses better manage their finances
In a bid to help customers suffering from a serious illness or injury better manage their finances and understand what resources are available to t...
14 July 2021
Indigenous Australians impacted by financial abuse need greater culturally appropriate support: new research
Commonwealth Bank boosts training for employees servicing Indigenous customers; partners with ICAN to deliver financial counselling scholarships to...
25 March 2021
CBA reinforces commitment to domestic and family violence victim-survivors
The Federal Government has unveiled the third phase of its national campaign to reduce violence against women and their children.
11 March 2021
CommBank’s Conscious Inclusion fireside chat
Commonwealth Bank (CBA) hosts an online fireside chat, Conscious Inclusion – A Conversation about Prevention, Gender Equality and Domestic and Fami...
16 December 2020
United we must stand against financial abuse
Since 2015, CommBank has been working closely with a range of DFV community organisations, experts, and academics to address financial abuse and be...
14 December 2020
Financial abuse – the hidden epidemic
Almost 40 per cent of Australians say they have experienced or know someone who has experienced financial abuse
27 November 2020
New research identifies how financial institutions can better address economic and financial abuse
Commonwealth Bank partners with UNSW Sydney to shed light on the prevalence, definition and impact of economic and financial abuse
12 November 2020
CBA launches Next Chapter with increased support for people impacted by financial abuse
Commonwealth Bank is extending and expanding its support for people impacted by financial abuse.
19 July 2020
