Search results for Artificial intelligence

Artificial intelligence

CBA and Microsoft deepens Gen AI partnership

Generative AI and cyber security initiatives to deliver more for customers.
11 March 2024

CBA recognised in global rankings for its maturity in using Artificial Intelligence

A leading global index this month ranked CBA as the #1 Asia Pacific bank and #6 bank globally for maturity in using AI.
29 November 2023
Next Chapter

In a world first, CBA shares its artificial intelligence model to help reduce technology-facilitated abuse

This announcement builds on the bank’s bid to reduce technology-facilitated abuse in light of research1 showing 1 in 4 Australian adults have exper...
8 November 2023
Artificial intelligence

CBA unveils new GenAI experiment at South by Southwest Sydney 2023

CBA investigates the effectiveness of generative AI as a safe and early experimentation tool to complement customer research and build better custo...
23 October 2023
Scams and fraud

CBA leverages AI to combat cybercrime with exponential increase in online activity

CBA’s cyber security experts working with AI to monitor billions of online activities every day.
17 October 2023
CBA story

Improving experiences for CommBank’s customers and its people with AI

CBA’s Chief Data & Analytics Officer sat down with the AFR in a conversation about the revolutionary technology.
2 August 2023
Artificial intelligence

AI is already revolutionising banking — in ways you might not always see

Dr Andrew McMullan, Chief Data and Analytics Officer at Commonwealth Bank, explains how customers are already benefiting from this incredible techn...
2 May 2023
Artificial intelligence

CommBank’s AI-powered weather data model reaches more than 3 million customers in time of need

Since its inception less than two years ago, CommBank’s weather data model has helped to connect millions of Australians impacted by natural disast...
12 December 2022
Innovation partnership powers personalised banking and intelligent digital processing

The largest gathering of AI grandmasters in Australia converge at CBA’s head office, one year since CBA announced exclusive partnership with global...
16 November 2022
Artificial intelligence

CBA introduces leading AI technology to protect more customers from scams

CBA to significantly increase resources and expand technology to tackle this disturbing issue.
4 July 2022
Artificial intelligence

How artificial intelligence is changing the face of banking

CommBank is leveraging its Customer Engagement Engine and Artificial Intelligence capabilities to deliver global best experiences for customers, sa...
24 June 2022

Bank harnesses AI to improve customers’ financial wellbeing

Commonwealth Bank’s Dr Andrew McMullan and Dan Jermyn sat down with CBA Newsroom to discuss how the bank is harnessing its AI capabilities to deliv...
2 December 2021
Artificial intelligence

CBA partners with global AI leader

Strategic partnership with boosts the bank’s AI capabilities to generate better customer and community outcomes, at greater pace and scale.
8 November 2021
Next Chapter

CBA introduces new artificial intelligence technology to detect abusive behaviour

A new industry-leading AI model will bolster the Bank’s defence against technology-facilitated abuse.
11 October 2021

Using Artificial Intelligence to deliver personalised customer experiences

The Australian Government has collaborated with Commonwealth Bank to test the national framework surrounding the use of Artificial Intelligence.
9 July 2021