Search results for Innovation


Climate change requires behavioural change – nudging for better, more sustainable choices

CommBank’s Behavioural Science Centre of Excellence and its partner, Harvard Sustainability Transparency Accountability Research (STAR) Lab, have s...
27 March 2024
Artificial intelligence

CBA and Microsoft deepens Gen AI partnership

Generative AI and cyber security initiatives to deliver more for customers.
11 March 2024

GoZero Group kickstarts GreenSchools1000 initiative with $80m CBA facility

GoZero is leading the transition to electric buses servicing schools, with plans for rapid expansion of its electric bus charter services in 2024.
8 February 2024

CBA recognised in global rankings for its maturity in using Artificial Intelligence

A leading global index this month ranked CBA as the #1 Asia Pacific bank and #6 bank globally for maturity in using AI.
29 November 2023

Commonwealth Bank update on reimagined banking services

CommBank app v5 is delivering innovation and new benefits for retail and business customers as usage and numbers grow.
29 November 2023

'CommBank Yello' becomes one of Australia’s largest customer recognition programs

A new AI-powered recognition program launched this month builds on how CBA provides value to its customers.
29 November 2023

Commonwealth Bank reimagines products and services for Business Banking customers

CBA announces new investments in tailored propositions for the agricultural and real estate sectors at the Reimagined Banking Briefing.
29 November 2023
Artificial intelligence

CBA unveils new GenAI experiment at South by Southwest Sydney 2023

CBA investigates the effectiveness of generative AI as a safe and early experimentation tool to complement customer research and build better custo...
23 October 2023

Kit ups its game with new in-app world designed to help kids become confident money managers

Built by an in-house gaming team, ‘Money Quests’ marks Kit’s move into gamified learning, with customisable avatars, rewards, and in-app quests des...
26 September 2023

CBA brings contactless transit payments to Victorians

Victoria’s new public transport ticketing system, underpinned by CBA’s contactless transit ticketing capability, will enable commuters to tap on an...
18 August 2023
CBA story

Improving experiences for CommBank’s customers and its people with AI

CBA’s Chief Data & Analytics Officer sat down with the AFR in a conversation about the revolutionary technology.
2 August 2023

CommBank is partnering with global travel agency Hopper

CommBank is working to integrate Hopper into a new in-app travel experience helping CommBank customers to book, travel and save.
24 May 2023

CBA announces new reimagined banking services

Commonwealth Bank has today announced a series of innovations and technological advances designed to strengthen and deepen the customer experience ...
24 May 2023

CBA delivers superior customer experience via Australia’s #1 banking app

Commonwealth Bank today unveils the latest version of Australia’s #1 banking app, CommBank App v5.0.
24 May 2023

CBA launches new 48-hour and seven-day notice deposits to help SMEs maximise cash flow

Businesses will be able to maximise their cash flow thanks to a new Commonwealth Bank innovative short notice deposit account that allow customers ...
23 May 2023
Artificial intelligence

AI is already revolutionising banking — in ways you might not always see

Dr Andrew McMullan, Chief Data and Analytics Officer at Commonwealth Bank, explains how customers are already benefiting from this incredible techn...
2 May 2023

CBA launches green vehicle and equipment finance

Discounted asset financing to support the sustainability goals of businesses through investment in green vehicles, equipment and machinery.
17 April 2023

Digital solutions supporting rising demand for healthcare

Healthcare providers respond to rising demand and staffing shortfalls by embracing digital, new CommBank Health research reveals.
11 April 2023

Post-Covid surge in business start-ups fuels mobile payments

CommBank launches mobile payment solution for merchants, Smart Mini, as entrepreneurial Australians fuel demand for mobile payment solutions.
6 March 2023

CBA extends daily processing window for inward AUD international payments to nearly 24 hour coverage

Enhanced capability provides faster international Australian Dollar payments processing for correspondent banks and CBA beneficiary customers.
24 February 2023

General practices turn to smart health solutions to navigate rising demand for primary care

Healthcare providers are increasing their take-up of digital solutions to improve operational efficiencies and patient experiences, new CommBank He...
21 February 2023

Farmers invest in agritech to improve sustainability

CBA’s sustainable finance solutions are giving farmers greater options to invest in agritech to enhance production efficiencies and quality.
21 February 2023
Cost of living

CBA’s ‘Benefits finder’ connects customers to $1 billion

Benefits finder is one of a number of CBA digital tools to help customers offset the rising cost of living.
13 February 2023

CBA opens tech hub in Brisbane and works with UQ, QUT, TAFE Queensland

The new technology centre follows the establishment of similar hubs in Adelaide and Melbourne and will provide a base to help grow the state’s tech...
6 December 2022
Media release

Transforming ecommerce with PowerBoard

CBA launches PowerBoard, a new ecommerce solution that simplifies technology integrations to deliver merchants payment choice, efficiencies and inn...
2 December 2022

Customers have no patience for bad experiences, so how are we working to get it right?

Commonwealth Bank’s Chief Digital Officer Fredrik Lindström on the three factors that are critical to reimagining customer experiences.
17 November 2022
Innovation partnership powers personalised banking and intelligent digital processing

The largest gathering of AI grandmasters in Australia converge at CBA’s head office, one year since CBA announced exclusive partnership with global...
16 November 2022

CBA launches mobile SIM plans

Through its partnership with local telecom provider More, CBA will offer retail and business customers access to discounted 4G and 5G mobile SIM pl...
24 October 2022

Griffith University and the Commonwealth Bank of Australia partner to combat financial crime

A new academy focused on tackling financial crime will be formed under a partnership agreement between Griffith University and the Commonwealth Ban...
21 October 2022
CommBank app

Research shows the average Australian receives over 250 scam attempts a year

CommBank launches a national ‘CommBank Safe’ campaign to help prevent and protect Australians from scams and fraud.
14 October 2022

Paytron announced winner of Xccelerate 2022

The full-suite workflows and spend management platform secures a $250,000 SAFE note from Commonwealth Bank’s venture-scaling arm, x15ventures.
30 September 2022

Modernising payments with PayTo

CBA switches on PayTo for CBA payers, trials PayTo for CBA business customers to create payment agreements and receive payments.
13 September 2022
CommBank app

CommBank app to help customers with rising fuel prices

In an Australian banking first, CBA pilots a new feature in the CommBank app that reminds customers before they are due to fill up, to help them sa...
12 September 2022

CommBank Smart Health launches actionable practice insights powered by Cubiko

CommBank has announced a partnership with practice analytics and intelligence platform Cubiko to introduce a raft of powerful new features to the C...
13 July 2022
Artificial intelligence

CBA introduces leading AI technology to protect more customers from scams

CBA to significantly increase resources and expand technology to tackle this disturbing issue.
4 July 2022
Artificial intelligence

How artificial intelligence is changing the face of banking

CommBank is leveraging its Customer Engagement Engine and Artificial Intelligence capabilities to deliver global best experiences for customers, sa...
24 June 2022

CBA helps fund construction of NSW grid-forming battery

Edify Energy, a leading Australian renewable energy developer, plans to build and operate the energy storage system in Darlington Point, NSW, with ...
14 June 2022

CBA using technology to improve customer experience

Commonwealth Bank’s Matthew Malady and Lee Challoner-Miles highlight some of the steps the bank is taking digitally to support customers affected b...
29 March 2022

Reserve Bank, CBA and industry partners complete wholesale CBDC research project

The jointly released report marks the successful conclusion of Project Atom.
8 December 2021

Bank harnesses AI to improve customers’ financial wellbeing

Commonwealth Bank’s Dr Andrew McMullan and Dan Jermyn sat down with CBA Newsroom to discuss how the bank is harnessing its AI capabilities to deliv...
2 December 2021
CommBank app

Strong customer demand leads CBA to innovate

Commonwealth Bank CEO Matt Comyn and strategic partners, Gemini and Chainalysis, discuss CBA’s move into crypto.
12 November 2021
Artificial intelligence

CBA partners with global AI leader

Strategic partnership with boosts the bank’s AI capabilities to generate better customer and community outcomes, at greater pace and scale.
8 November 2021

CBA’s BNPL StepPay puts money back in business’ pockets

Forget charging 4 per cent fees that many BNPL players charge, StepPay is paying eligible businesses a 4 per cent bonus on StepPay transactions ove...
5 November 2021

CBA to offer crypto services to customers

CBA announces strategic partnerships with global crypto leaders Gemini and Chainalysis.
3 November 2021

Financial outcomes improved with well-timed ‘digital nudges’

CBA’s behavioural economics team have shown ‘digital nudges’ at key times can help customers save money and repay credit card debt.
25 October 2021

CBA backs Providence Asset Group’s portfolio of 10 community-based solar farms

The solar farms deliver renewable energy generation in regional Victoria.
21 October 2021

Reimagining payments for Aussie businesses

CommBank launches its new, Smart payment solution with the latest technology and in-built features to help businesses better serve their customers.
20 October 2021

How technologists and engineers are key to building the bank of the future

CBA’s tech leaders spoke to iTNews about how they’re structuring their teams to deliver the bank’s goal of digital-first, highly personalised produ...
15 October 2021
Next Chapter

CBA introduces new artificial intelligence technology to detect abusive behaviour

A new industry-leading AI model will bolster the Bank’s defence against technology-facilitated abuse.
11 October 2021

CBA enters partnership with Xpansiv to develop Australia’s voluntary carbon market

The two companies enter a Strategic Relationship Agreement focused on driving carbon market growth.
11 October 2021

Commonwealth Bank is migrating to the cloud at speed and scale

VMware awards recognises CBA with Digital Transformation Award honour.
6 October 2021

CBA announces Australian banking first carbon tracking feature

CBA to provide personalised carbon footprint for customers based on their spending data in a partnership with fintech start-up CoGo.
5 October 2021

Xccelerate21 winners ready to make a splash

The Splashup co-founders look to shake up the ecommerce retail space with their AI-driven product helping shoppers and retail businesses alike.
9 September 2021

Commercial Property Loans go green

CBA’s new zero fee Property Sustainability Upgrade Loan helps property owners reduce their environmental impact while saving on operating costs
2 September 2021
CommBank app

CommBank's StepPay now available

CommBank’s new buy now, pay later (BNPL) StepPay is available anywhere CBA cards are accepted and is the first BNPL from a major bank
18 August 2021

Splashup announced as Xccelerate21 winner

Aussie ecommerce startup Splashup secures a $150,000 SAFE note from Commonwealth Bank’s x15ventures.
13 August 2021

x15ventures reimagines it’s Xccelerate21 Community Day

Ten startup teams made it through to Xccelerate21’s Community Day; a day of networking, masterclasses and mentoring – all done virtually.
6 August 2021

Australia’s first sustainability-linked loan for Agriculture

Leading Australian beef producer Stockyard partners with CBA to drive enhanced leadership in social outcomes under new funding agreement.
22 July 2021

Small businesses to access billions in untapped cash

CBA’s new digital lending solution, Stream Working Capital, gives businesses faster and more flexible access to cash flow using their outstanding i...
24 June 2021

CBA launches bold new recruitment drive

In a bid to deliver global best digital experiences, Commonwealth Bank has set itself the aggressive recruitment target of appointing 50 new engine...
22 June 2021

CBA reimagines banking for the digital economy

Commonwealth Bank (CBA) today provided an update on its strategy and investments to reimagine products and services and build the best digital bank...
27 May 2021

Financial wellbeing hits record high despite pandemic

Cautious spending and saving behaviour associated with the pandemic has ultimately resulted in a 7.8 per cent jump in financial wellbeing, new Comm...
19 May 2021

Commonwealth Bank and data science leader Quantium launch CommBank iQ to help customers build Australia’s future economy

Commonwealth Bank announces a new joint venture with Quantium to deliver insights to Australian businesses, governments and investors.
10 May 2021
Education and youth

Inspiring tomorrow’s tech talent today

CBA and Telstra have joined forces to host a ‘Girls in Tech’ event to educate and inspire the next generation about the wonderful and interesting c...
4 May 2021

CBA strengthens digital healthcare capabilities with Whitecoat acquisition

CBA accelerates ambition to provide Australia’s best-in-class digital experience for healthcare customers.
4 May 2021

Girls in Tech inspires young women to dream big about STEM

Female high school students at the 2021 Girls in Tech event learned that, if you keep an open mind and keep learning, your career can go to remarka...
4 May 2021

Millennials mean business

CBA records surge in Millennials opening Business Transaction Accounts; launches first no interest payment card ‘CommBank Neo Business’ to support ...
30 April 2021

Making the jump from corporate to startup

Last week, x15ventures invited the Startmate Fellowship’s Autumn21 cohort of 100 passionate women to join an evening of networking and a panel disc...
28 April 2021
CommBank app

CommBank's Benefits finder records new customer milestone

In a new podcast, CBA Newsroom speaks to Financial Wellbeing General Manager, Mohamed Khalil, about the bank’s digital feature Benefits finder and...
14 April 2021

CBA helps Sydneysiders get additional savings on trips that mix public and private transport

This is an expansion of the Opal digital card trial run by Transport NSW in partnership with Mastercard, CBA and EML Payments Limited.
7 April 2021

CBA supports Australian-first PPP Green Loan

Green finance to help Australia’s transport sector in the transition to a low carbon economy.
16 December 2020

CBA’s venture building entity, x15ventures, throws support behind OwnHome

Aussie start-up OwnHome secures $150,000 in backing from x15ventures and Commonwealth Bank
27 November 2020

Don’t get scammed in this brave new world

Online scams have become more commonplace than ever before. We detail the best ways to stay vigilant.
11 November 2020

x15ventures on the look-out for the next big business idea

x15ventures – Commonwealth Bank’s venture building entity – has rounded up 10 of the country’s best start-ups as part of its new Xccelerate program.
10 November 2020
Education and youth

School children as young as 10 learn how to be cyber savvy

Commonwealth Bank has partnered with the Australian Computing Academy (ACA) to help educate children as young as 10 years of age about cyber security.
27 October 2020

Institutional investors increase demand for 'green' finance

Two green bonds issued this week highlights the growing demand for sustainable finance, according to Commonwealth Bank.
23 October 2020
Small business

Small businesses are innovating to survive

Pre-pandemic, small businesses represented almost 98 per cent of all companies in Australia. They were, and remain, critical to the health of the n...
23 October 2020

CBA supports Bribery Prevention Network

Commonwealth Bank of Australia has joined forces with several other ASX-listed companies, government and civil society organisations to launch the ...
21 October 2020

Working from home sees spike in cyber-scams

An increase in the number of Australians working from home due to COVID-19 has resulted in a surge in remote access cyber-scams, Commonwealth Bank ...
20 October 2020

CBA recognised for innovation in start-up space

For the ninth consecutive year, Commonwealth Bank has been recognised by AFR BOSS Magazine as one of Australia's Most Innovative Companies, this ye...
9 October 2020

CBA enables new cashless payment option for Adelaide commuters

CBA’s innovative payment technology supports the move away from using cash to pay..
20 September 2020

CBA sustainability-linked loan captures international interest

Australia’s first sustainability-linked loan tied to achieving better social outcomes is capturing international interest.
17 September 2020

x15 calls for start-ups to help young Australians get ahead

Applications are now open for x15ventures’ second Xccelerate pitch event, with the winning idea to receive $150,000 in funding from CBA, as well as...
31 August 2020

CBA recognises tomorrow’s cyber security talent

CommBank has hosted its first ever Virtual CommBank Cyber Prize ceremony, recognising talented students from across five different Australian unive...
26 August 2020
Group performance

Commonwealth Bank retains digital leader position

Digital banking is now more commonplace than ever before, with new data showing $1.2 billion is transacted through the CommBank App every single day.
12 August 2020

CBA teams up with strategic partners to offer new digital services to customers

Commonwealth Bank today announced the appointment of two strategic partners to help deliver new digital banking services to the Group’s 15 million ...
28 July 2020

X15 Ventures launches Backr to help first-time businesses

New app provides businesses with everything they need to hit the ground running.
28 July 2020
CommBank app

CommBank overall digital experience leader for mobile banking for the fourth consecutive year

Independent research firm finds CommBank takes the lead, delivering impressive digital experiences and excelling at UX and functionality.
24 July 2020
Corporate responsibility

Start-up givvable gets backing from CBA and Microsoft

A start-up led by a team of two sisters has been named winner of the inaugural Xccelerate2020 venture program hosted by X15 Ventures, taking home a...
24 July 2020
CommBank app

Benefits Finder saves customers over $153 million in unclaimed benefits

CommBank app feature saves customers more than $69 million in utility bills and over $84 million in additional income last financial year, and help...
13 July 2020

CBA launches venture building entity X15

Commonwealth Bank has today launched X15 Ventures, an Australian technology venture building entity, designed to deliver new digital solutions to b...
3 February 2020

Klarna launches in Australia with CBA

Commonwealth Bank customers will be able to benefit immediately from using one of the world’s largest and most innovative buy now pay later online ...
30 January 2020