Search results for Customers

Community

World-first digital platform launched to support domestic and family violence victim-survivors

The One Stop One Story Hub pilot will make it easier for victim-survivors to access a holistic range of essential services without needing to retel...
14 October 2021
CommBank app

CommBank returns $10m in cashback to customers for their everyday shopping

Personalised cashback programs benefit both individuals and businesses, according to CBA.
27 September 2021
Business

Small businesses to save millions with lower merchant pricing

CBA puts millions back in small business’ pockets through lower merchant fees.
23 September 2021
Sustainability

ISPT becomes Australia’s largest sustainability-linked loan issuer with CBA support

Commonwealth Bank acted as joint sustainability coordinator and lender for ISPT’s second sustainability-linked loan to back its Retail Australia Pr...
21 September 2021
Media release

CommBank invests in Western Sydney

New stadium partnership and small business funding to help drive recovery in one of the nation’s key engine rooms
21 September 2021
Business

Regional lifestyle continues to appeal

Australians continue to make the move to regional Australia, with those areas located within a three hour drive of the capital cities proving most ...
17 September 2021
Customers

CBA acknowledges proceedings in relation to CCI products

Commonwealth Bank has acknowledged the proceedings commenced by ASIC in relation to CBA’s sale of consumer credit insurance products.
16 September 2021
Business
14 September 2021
Business

CBA supports Charter Hall with Australia’s first Green Development Loan

When completed, the commercial office development in Victoria will house Australia Post headquarters.
14 September 2021
Home loans

This spring buying season is going digital

New data reveals more customers are seeking out home loan information and engaging with their lender/broker via digital tools.
8 September 2021
Next Chapter

Next Chapter – One Year On

In the twelve months since its launch, the program has reached several milestones in its goal to help domestic and family violence victim-survivors...
2 September 2021
CommBank app

Help and life lessons top what people are thankful for this Father’s Day

New CommBank Rewards research shows people are most grateful for their dad’s help, not their jokes.
1 September 2021
CommBank app

More than 1.5m claims commenced to uncover government benefits and rebates

The Benefits finder feature in the CommBank app has seen a sharp spike in claims, with the COVID-19 Disaster Payment quickly becoming one of its mo...
27 August 2021
Media release

Australia’s first sustainability-linked loan with a RAP target

CBA supports NSW Land Registry Services to advance indigenous engagement as part of its inaugural sustainability-linked loan
23 August 2021
Business

GPs boost technology as pandemic increases digital demand

Latest CommBank GP Insights Report finds general practices (GPs) are increasing investing in technology to meet customer demand and support ongoing...
20 August 2021
CommBank app

CommBank recognised as customer engagement rises across its digital channels

Two independent research firms rank the CommBank app as Australia’s #1 mobile banking app, again.
10 August 2021
CommBank app

CBA and Skill Finder collaboration empowers customers to up-skill

In a bid to help Australians up-skill, Commonwealth Bank is collaborating with Skill Finder to provide customers with access to thousands of online...
6 August 2021
Business

Small Business webinars to help customers navigate COVID and access support

CBA’s Business Bank Group Executive, Mike Vacy-Lyle, and Chief Economist, Stephen Halmarick, will connect with small business customers across the ...
28 July 2021
Branch and ATM

CBA branch changes help secure services and employment in regional Australia

Commonwealth Bank branches in 90 regional locations are adapting to meet customers where they are now.
28 July 2021
Sustainability

CommBank Green Loan available nationally

CommBank Green Loan is now available to all eligible home loan customers nationally.
26 July 2021
Media release

CBA enters new strategic partnership to reward customers

Commonwealth Bank partners with Melbourne-based telecommunication providers – More Telecom and Tangerine – to offer discounted NBN and broadband se...
22 July 2021
Household spending

Spending intentions increase for education, fitness & health

Household Spending Intentions (HSI) for June 2021 shows falls in the home buying, retail, travel, entertainment & motor vehicle categories in compa...
20 July 2021
Coronavirus

CBA commits to keeping customers in their homes

Commonwealth Bank has today announced it will extend the moratorium on any foreclosures if customers are again unable to meet their home loan repay...
19 July 2021
Coronavirus

CBA extends customer COVID-19 support measures

Commonwealth Bank has extended its COVID support package to assist those who have been significantly impacted by the lockdowns.
17 July 2021
Coronavirus

CBA supports small businesses impacted by lockdowns

Three month loan repayment deferrals offered to eligible small businesses.
8 July 2021
Business

CBA partners with client trio to support Australia’s largest PET recycling plant

CBA’s institutional bank has structured a bespoke solution to finance the circular economy joint venture.
7 July 2021
Customers

How Aussies perceive their tax refund

Creating the right ‘choice architecture’ at key financial moments could help customers to achieve their financial goals faster, writes CBA’s head o...
7 July 2021
Customers

COVID-19 restrictions have lower than expected impact on card spending in NSW

Commonwealth Bank of Australia has revealed the latest card spend data for the week ending 2 July.
6 July 2021
Home loans

CommBank customers entering property market years earlier using homebuyer schemes

Customers are encouraged to apply for new spots with CommBank from Thursday, 1 July 2021.
1 July 2021
Customers

CBA and Australia Post renew commitment to 3,500 Australian communities

Commonwealth Bank has renewed its long-standing Bank@Post partnership with Australia Post to 2032.
30 June 2021
Emergency assistance

CBA extends support measures to customers affected by latest COVID-19 lockdown

Commonwealth Bank has unveiled an expanded package of financial support for its customers who have been affected by the latest COVID-19 lockdown in...
25 June 2021
Business

CBA emergency assistance Victorian floods

Commonwealth Bank is providing its Emergency Assistance support to customers and businesses in Victorian storm-affected areas.
11 June 2021
Customers

More than half of Aussie millennials don’t have a savings plan: CommBank study

1 in 2 millennials wish they could have more open discussions about money, and 54 per cent want to know how to get ahead financially.
1 June 2021
Customers

Pandemic fuels positive interest in local brands

During the inaugural Australian Made Week, one Byron Bay business shares its business and community response to COVID.
28 May 2021
Our people

The future of work is family friendly says CBA CFO

Major employers like the Commonwealth Bank have a commercial obligation to support a diverse mix of employees who have different carer responsibili...
25 May 2021
Customers

Financial wellbeing hits record high despite pandemic

Cautious spending and saving behaviour associated with the pandemic has ultimately resulted in a 7.8 per cent jump in financial wellbeing, new Comm...
19 May 2021
Government

Fiscal policy supports strong recovery: CBA economists

Last night’s Federal Budget was defined by a number of fiscal measures that are designed to support a wide range of sectors and drive economic growth.
12 May 2021
Government

CBA’s chief economist says: jobs, community support dominate Budget

Infrastructure spending, investment in skills and training “aims to put more people into jobs”, says CBA chief economist Stephen Halmarick.
11 May 2021
Agribusiness

“Stewards of the land”: farmers in the market for land, expansion opportunities

Following years of drought, high confidence amid favourable conditions has placed farmland in high demand.
6 May 2021
Agribusiness

Agriculture financing at record high

Across the country farmers are investing in machinery and equipment purchases, with lending hitting a seven year high.
3 May 2021
CommBank app

CommBank's Benefits finder records new customer milestone

In a new podcast, CBA Newsroom speaks to Financial Wellbeing General Manager, Mohamed Khalil, about the bank’s digital feature Benefits finder and...
14 April 2021
Emergency assistance

CBA Emergency Assistance for storm affected areas in Western Australia

Commonwealth Bank is providing Emergency Assistance for those affected by storms in Western Australia.
12 April 2021
CommBank app

Australians choose to shop local and smart

New research from CommBank Rewards shows more than eight in ten Australians intend to shop locally in future.
8 April 2021
Small business

CBA backs Australian hospitality recovery

The recovery in Australia’s hospitality industry is picking up as consumers steadily increase spending.
29 March 2021
Emergency assistance

CBA expands on-the-ground support for communities affected by floods

CBA has announced a $1 million donation to those impacted by the recent floods and will also match dollar-for-dollar any funds donated by customers...
28 March 2021
Agribusiness

Digitising dairy: The tech future of Australia’s Ag industry

More Aussie farmers are investing in agriculture technology to increase efficiencies in the paddock and get more time for themselves.
26 March 2021
Emergency assistance

CBA Emergency Assistance for flood affected areas in Queensland

Commonwealth Bank has expanded its Emergency Assistance to flood-affected areas in South-East Queensland.
23 March 2021
Coronavirus

COVID-19 – One year on

Coming to Australia’s aid when help is needed most.
19 March 2021
Product

CommBank announces Green Loan

CommBank has announced a Green Loan that will help its customers purchase renewable technology.
15 February 2021
CommSec

New CommSec tool supports investors to grow their investment knowledge

New CommSec Learn program arms investors with knowledge to make informed investment decisions.
15 February 2021
CommBank app

Cupid aims for sensible shoppers this Valentine’s Day

Despite being a nation of romantics, Aussies are sensible spenders according to new research from CommBank Rewards.
11 February 2021
Natural disasters

CBA Emergency Assistance for bushfire affected areas in Perth

Commonwealth Bank is providing Emergency Assistance for those affected by the bushfires in Western Australia.
4 February 2021
Technology

Pandemic sees drive towards digital banking

The current health pandemic has forced more Australians to conduct even more of their banking digitally, new data from Commonwealth Bank has reveal...
28 January 2021
Customers

CommBank customers can get rewarded for healthier living with AIA Vitality

CommBank has partnered with AIA Health to provide customers health insurance with AIA Vitality, giving them the opportunity to earn up to $760 cash...
25 January 2021
Coronavirus

Aussies' financial wellbeing improves during pandemic, research shows

Uncertainty during 2020 saw Australians save more and spend less, with the vast majority seeing their financial wellbeing score improve or remain u...
22 December 2020
Customers

CBA responds to ASIC review of school banking programs

Commonwealth Bank has actively participated in the ASIC review of school banking programs over the past two years, to ensure our program continues ...
15 December 2020
Customers

Six ways to protect yourself when Christmas shopping

CBA’s Group Chief Information Security Officer, Keith Howard, shares his top tips to staying safe when shopping online.
15 December 2020
Business

CBA collaborates with Queensland Government to offer contactless payments to Gold Coast commuters

New payment technology rolls out for Gold Coast Light Rail commuters in South East Queensland, supporting traditional cash and go card.
14 December 2020
CommBank app

Aussies flock to support local eateries, boosting small businesses on road to recovery

CBA’s CommBank Rewards program hands customers cash back for everyday shopping, helps drive local business growth
8 December 2020
Community

NSW town given a fresh start following devastating fires

Last weekend, the town of Buxton officially opened its memorial playground, honouring those who lost their lives in the 2019/20 Australian bushfires.
7 December 2020
Business

CBA acknowledges proceedings commenced by ASIC

Commonwealth Bank of Australia (CBA) acknowledges that civil proceedings have today been brought by the Australian Securities and Investments Commi...
1 December 2020
Customers

CBA digital wallet transactions soar during coronavirus

CBA dual network support launches for eftpos amid surging digital wallet transactions.
1 December 2020
Agribusiness

Optimistic Aussie farmers spend big on equipment

Farmers across the country are taking advantage of positive weather conditions, low interest rates, and enhanced government support measures.
20 November 2020
Agribusiness

Positive conditions see farming machinery boom

Favourable weather conditions across many parts of Australia has seen a 50 per cent increase in financing for agri machinery as farmers fast track ...
20 November 2020
Agribusiness

There’s a lot to celebrate this Ag Day

As we celebrate National Agriculture Day and all the good that Aussie farmers do, this is also an opportune time to underline the importance and vi...
20 November 2020
Customers

Commonwealth Bank hosts virtual customer forum

Commonwealth Bank of Australia’s CEO, Matt Comyn, has hosted the bank’s second customer forum this year – the first to be fully virtual.
13 November 2020
Technology

Don’t get scammed in this brave new world

Online scams have become more commonplace than ever before. We detail the best ways to stay vigilant.
11 November 2020
Property

More first home buyers to realise their dream of property ownership through CommBank

Applications now open for First Home Loan Deposit Scheme (New Homes).
5 November 2020
Business

Millennials embrace telehealth consultations with general practitioners

New data has revealed more than 95 per cent of general practices (GPs) across Australia are now offering telehealth technology in response to the C...
28 October 2020
Innovation

CBA supports Bribery Prevention Network

Commonwealth Bank of Australia has joined forces with several other ASX-listed companies, government and civil society organisations to launch the ...
21 October 2020
Innovation

Working from home sees spike in cyber-scams

An increase in the number of Australians working from home due to COVID-19 has resulted in a surge in remote access cyber-scams, Commonwealth Bank ...
20 October 2020
Marketing and sponsorship

A sight for core "i's"

Customers expect brands to know who they are and translate information and insights into simple, value-add interactions, explains Commonwealth Bank...
12 October 2020
Business

COVID-19 temporary loan repayment deferral data for September 2020

An update on CBA's COVID-19 temporary loan repayment deferral data for the month of September 2020, ahead of the Group's Annual General Meeting on ...
12 October 2020
Our people

Brand loyalty: A history of the Commonwealth Bank logo

I go, you go, we go together. What better way to express that as a company than in a logo. Danny John and Steven Politzer report.
12 October 2020
Our people

Commonwealth Bank unveils new brand identity

Highlighting the next step in its transformation, Commonwealth Bank has this week unveiled its refreshed brand identity and complementary marketing...
12 October 2020
Our people

Evolution not revolution

For the first time in decades, Commonwealth Bank of Australia has reimagined its logo to reflect the next chapter in the bank’s history. In a...
12 October 2020
Property

Australians rush to check credit scores amid pandemic

More than half a million Aussies have checked their credit score in the past six months as the coronavirus pandemic continues to impact employment ...
8 October 2020
Customers

A Tale of Two Pandemics: The Spanish Flu 1919-1920 - economic impacts and recovery

Exactly 100 years ago, another pandemic - the Spanish flu - brought the country to its knees. Despite the passing of time, economically and sociall...
7 October 2020
Lending

Commonwealth Bank welcomes extension of the First Home Loan Deposit Scheme

The extension of the First Home Loan Deposit Scheme by the Federal Government has been welcomed by the Commonwealth Bank, which has helped more tha...
3 October 2020
Business

APRA releases loan repayment deferral data for August 2020

An update on CBA's COVID-19 temporary loan repayment deferral data for the month of August 2020.
1 October 2020
Lending

The (behavioural) science of budgeting

Does Budgeting and spending money make you anxious? CBA’s Head of Behavioural Economics, Will Mailer, explains how to get on top of your finances.
1 October 2020
CommBank app

New CommBank app feature predicts future bills to help with budgeting

With an overwhelming number of millennials underestimating their future payments, and recognising they make too many impulse purchases, Bill Sense ...
21 September 2020
Business

CBA enables new cashless payment option for Adelaide commuters

CBA’s innovative payment technology supports the move away from using cash to pay..
20 September 2020
Product

CBA launches no interest payment card, CommBank Neo

CBA today announced it is launching its first no interest payment card for customers, CommBank Neo.
10 September 2020
CommBank app

Benefits Finder saves customers over $153 million in unclaimed benefits

CommBank app feature saves customers more than $69 million in utility bills and over $84 million in additional income last financial year, and help...
13 July 2020
Open banking

CBA welcomes Open Banking

Data-driven innovation has the potential to deliver new services and better products to Australian consumers.
1 July 2020
Home loans

CommBank accepting applications for next round of First Home Loan Deposit Scheme places

Australians can now apply for the next round of places with Commonwealth Bank under the Government's First Home Loan Deposit Scheme.
1 July 2020
Coronavirus

New CommBank app feature to help with money management during coronavirus

Almost half of Australians are greatly concerned about the future impact of coronavirus, particularly in regards to their health and finances.
19 June 2020
Coronavirus

CBA to deliver more tailored coronavirus support for customers

Commonwealth Bank is moving to deliver more tailored customer assistance for those affected by coronavirus to continue to provide support which bet...
5 June 2020
Community

CBA moves on technology-facilitated abuse

New Acceptable Use Policy makes digital banking safer for customers.
4 June 2020
Business

Commonwealth Bank welcomes Government's HomeBuilder program

CommBank welcomes the announcement of the new HomeBuilder program which will help boost the economy, support home builders and renovators, and get ...
4 June 2020
Colonial First State

CBA announces agreement to sell 55% stake in Colonial First State to KKR

Commonwealth Bank of Australia has entered into an agreement with KKR to sell a 55% interest in Colonial First State, implying a total valuation on...
13 May 2020
Business

CBA approves half a billion dollars in SME loans

Commonwealth Bank (CBA) has approved more than $555 million in loans for small and medium businesses through the Government-backed SME Guarantee Lo...
7 May 2020
Customers

CBA passes First Home Loan Deposit Scheme milestone

A thousand Australians have now purchased a property with Commonwealth Bank under the Australian Government's First Home Loan Deposit Scheme.
29 April 2020
Coronavirus

Further assistance for our Commonwealth Bank passbook customers

Commonwealth Bank is delivering Debit Mastercards to customers who rely on passbooks to withdraw money, to help them during lockdown.
29 April 2020
Coronavirus

Statement regarding the COVIDSafe app

CBA supports introduction of the new coronavirus phone tracing App, COVIDSafe.
26 April 2020
Coronavirus

Supporting customers in a time of need

Angus Sullivan, Group Executive of Commonwealth Bank’s Retail Bank, shares how the Bank is supporting its retail customers.
17 April 2020
Coronavirus

Digital wallet transactions soar amid coronavirus constraints

Latest analysis from the Commonwealth Bank has found digital wallet users spent $1 billion in a record number of transactions in March 2020.
9 April 2020
Coronavirus

CBA approves $150 million in business loans

Commonwealth Bank (CBA) has approved more than $150 million in loans for small and medium businesses impacted by the coronavirus pandemic.
6 April 2020
Coronavirus

CBA's coronavirus support for Home Loan and Credit Card customers

Commonwealth Bank has today announced it will further support home loan and credit card customers impacted by the coronavirus.
2 April 2020
Coronavirus

Temporary changes to our branch opening hours

Commonwealth Bank has the largest network of branches around the country which remain open.
2 April 2020
Coronavirus

CBA to deliver more support measures to help more businesses

CBA has expanded its range of support measures for business customers impacted by coronavirus, announcing additional loan repayment deferrals, auto...
30 March 2020
Coronavirus

Pulling together to help the country in a time of crisis

Commonwealth Bank CEO Matt Comyn writes about the joint efforts of Australia's banking sector, regulators and the Government to combat the economic...
30 March 2020
Coronavirus

Commonwealth Bank launches coronavirus support campaign

A large scale communication campaign to clearly address our customers’ most common questions and concerns.
26 March 2020
Coronavirus

CBA to extend up to $10bn additional support to small businesses

New unsecured business loans available tomorrow – 500 bps lower than current rates.
22 March 2020
Coronavirus

CBA: up to $10 billion in repayment deferrals for small business and home loans

Commonwealth Bank (CBA) has today announced further measures to support Australian households and small businesses.
20 March 2020
Coronavirus

Commonwealth Bank increases support for business and households

Commonwealth Bank has expanded its support for small businesses and households with a range of new measures in response to today's RBA announcements.
19 March 2020
Coronavirus

Support for customers and businesses impacted by COVID-19

Commonwealth Bank CEO Matt Comyn has today outlined the range of measures and support available to customers and businesses in response to the spre...
10 March 2020
Home loans

Commonwealth Bank reduces interest rates for home loan customers

Commonwealth Bank has responded to the Reserve Bank of Australia’s (RBA) cash rate decision by reducing variable rates by 0.25% p.a.
3 March 2020
Natural disasters

CBA expands on the ground support for fire victims

From today Commonwealth Bank will accept applications for Bushfire Recovery Grants and has announced it expects to fund projects worth at least $10...
9 January 2020
Natural disasters

CBA donates $1 million to bushfire recovery

Commonwealth Bank will donate $1 million towards bushfire disaster relief efforts including grants to help support local communities and a donation...
6 January 2020
Natural disasters

Rural Aid and CBA roll 296 bales of hay into drought-stricken Armidale

Following CBA’s donation to Rural Aid for the 2019 CommBank Christmas Drought Appeal, the much needed hay was delivered on road trains and distribu...
12 December 2019