Who we are

Enterprise Services is responsible for world-leading application of technology and operations across every single aspect of CommBank – from innovative product platforms for our customers, to essential tools within our business.

We move at pace and push the boundaries to deliver industry-leading solutions. The size and scale of our business means that with us, you’ll work on real-life problems and develop solutions that will positively impact millions of customers. 

Whether you’re working in Agile, Analytics, Architecture, Cyber Security and Digital Protection, Engineering or Robotics and Automation, you’ll be empowered to spark change, transform an industry and deliver what really matters. We’re passionate about what we can do with a truly diverse team.

Everything we do across our technology business is built around three pillars:

Safe, sound and secure: We manage our operations and technology to meet the expectations of our customers. We ensure we have the right controls, resilience and security in everything we do. We engineer around safe, sound and secure processes.

Agility: We deliver new services and products for our customers innovatively and at pace, with scalable and repeatable technology and processes.

Performance: We connect strategy and performance to simplify our services. We transform to deliver operating leverage and the right business outcomes for both our customers and CommBank. 

Creating the future 

Scrum meeting

Plan

We work with teams across the business to plan new and innovative technology solutions that will ensure they stay at the forefront of the market. In recent years we’ve undergone a remarkable transformation, focusing on technology that supports the customer experience.

Think tank meeting

Build

When it comes to building solutions, our agile approach means our people can adapt quickly and develop a more rounded set of skills. While building a solution, we continue to enhance it through our design thinking, experimentation, and agile and lean practices.

Design

Once a solution is conceived, we work with experts from within a specific area of the business to design the solution in detail. Applying design thinking and user-centric design, we deliver products that make life easier for our retail customers, partners and our people.  

Run

Once a solution is in place, we’re responsible for running, maintaining and improving it over time. We’re one of the largest IT shops in Australia, and believe in doing as much as we can in-house, with limited outsourcing. This delivers maximum opportunity for our people to grow and develop a whole range of skills.