Help & support
CommBank Invoicing is a free tool in NetBank that allows business customers to create professional invoices. There’s a dashboard to track incoming and outstanding amounts, so you can forecast your cash flow, and you'll even be notified when payments are received or are overdue.
Just add your job details and payment info
Be notified when invoices are paid or overdue
Payments are matched to their invoices
To access the tool in NetBank, you’ll need to have a CommBank Business Transaction Account. You can create an invoice by simply logging on to NetBank, selecting your Business Transaction Account, and clicking the Invoicing tab.
From there, follow the steps to create your invoice, then download it to your device for sending.
To create an invoice in NetBank, you’ll need:
Explore our Business Transaction Account options.
Manage your business and personal finances all in one place, 24/7. Suits smaller businesses whose finances are managed by the business owners.
For your Business Transaction Account to be eligible, you need to be:
Notifications relating to overdue/paid invoices are only sent to the individual that generated and issued the invoice.
The automatic reconciliation of invoice payments will only work if the client has included the Invoice Reference Number in their payment details when transferring the funds as payment. The Invoice Reference number can be found on the bottom right of the invoice.
It will also not work if the client did not pay the full amount on the invoice.
No. Any details updated within Invoicing will only impact the information that is displayed on the invoice.
These notifications are enabled to help you and your business in reminding you of any payments that have been received. For each invoice that you create, you can select whether you would like to receive a notification and/or an email.
For other preferences, you can enable or disable notifications/alerts on your Mobile device at any time by changing the settings on your Mobile device. If you have an iPhone, you can enable or disable CommBank app notifications via the Notification Centre in your phone Settings. If you have an Android phone, you can turn CommBank app notifications on or off via Settings within the CommBank app.
CommBank invoicing is progressively rolling out over the coming weeks.
To use CommBank Invoicing you need to be:
This information has been prepared without taking into account your individual or business needs and objectives. You can view the Terms and Conditions for Business Transaction and Savings Accounts, our Financial Services Guide and the Electronic Banking Terms and Conditions and should consider them before making any decision about these products and services. Bank fees and charges may apply.
1 You can only open an account online if you're a new or existing customer who is either a sole trader or director of a private company (Pty Ltd). You'll need to set up your business with us so we can confirm your business details with ASIC. Once your beneficial owners and nominated directors have had their ID checked (we'll email them instructions to do this online), you'll be able to open and start using your account. You'll be providing information to us on behalf of directors and owners in accordance with our Privacy Policy - make sure you've got their permission to do so before you start.
We don’t charge for the alerts service but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Please check your available funds before entering into any transactions. Alerts may be suspended by us at any time without notice.
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The CommBank Invoicing is generated using information provided to Commonwealth Bank (CommBank) by you. CommBank does not guarantee the accuracy and completeness of the information in this invoice. CommBank may collect and handle recipient’s personal information in accordance with our Privacy policy, which can be viewed at commbank.com.au/privacy or obtained from a branch.
