Search results for Daniel Ferguson

Artificial intelligence

CBA unveils new GenAI experiment at South by Southwest Sydney 2023

CBA investigates the effectiveness of generative AI as a safe and early experimentation tool to complement customer research and build better custo...
23 October 2023
CBA story

Improving experiences for CommBank’s customers and its people with AI

CBA’s Chief Data & Analytics Officer sat down with the AFR in a conversation about the revolutionary technology.
2 August 2023
Innovation

H2O.ai partnership powers personalised banking and intelligent digital processing

The largest gathering of AI grandmasters in Australia converge at CBA’s head office, one year since CBA announced exclusive partnership with global...
16 November 2022
Technology

Using Artificial Intelligence to deliver personalised customer experiences

The Australian Government has collaborated with Commonwealth Bank to test the national framework surrounding the use of Artificial Intelligence.
9 July 2021