Search results for Scams and fraud

Artificial intelligence

CBA sees customer scam losses fall by 76% and adds two new forms of armour to help keep customers safe

CBA unveils Australian-first Gen AI Scam Checker tool in the Truyu app and online card transaction verification in the CommBank app.
11 August 2025
Small business

Average small business tax refund tops $5k: Tax tips and traps for business owners filing their tax return

With CommBank data showing most small business tax refunds are processed in the first quarter of a financial year, here are some tax tips for busin...
31 July 2025
Media release

Strengthening scam protection: Introducing Confirmation of Payee

In an important step towards enhancing protections against scams and fraud, most retail Australian banks are introducing a new security feature, Co...
2 July 2025
Branch and ATM

CommBank Sunnybank delivers scam awareness in Mandarin

CommBank’s Sunnybank branch is helping local community stay one step ahead of scams with inclusive safety seminars in English and Mandarin.
30 June 2025
Scams and fraud

CommBank harnesses near real-time, AI-powered intelligence to outsmart the scammers

In an Australian banking first, CommBank is collaborating with cyber-intelligence firm Apate.ai to harness near real-time scam intelligence and hel...
27 June 2025
Customers

CBA Emergency Assistance for flood affected areas in the Mid-North Coast and Hunter region of NSW

Special assistance now in place to help support customers in impacted areas.
21 May 2025