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About Enterprise Services

We are responsible for the world-leading application of technology and operations across every aspect of CommBank - from innovative product platforms for our customers, to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.

Today, CommBank is recognised as leading the industry in IT and operations, thanks to our world-class platforms and processes, agile IT infrastructure, and innovation in everything from customer payments, to internet banking and mobile apps.

Specialist areas

We work with teams across the business to plan new and innovative technology solutions that will ensure they stay at the forefront of the market. In recent years, we have undergone a remarkable transformation with our focus on technology that supports the customer experience. In 2013, Commonwealth Bank was named 2nd in BRW’s ‘Most Innovative Companies of Australia’.

Once a solution is conceived, we work with experts from within a specific area of the business to design the solution in detail. Applying design thinking and user-centric design, we deliver products that make life easier for our retail customers, partners, and our people.  

When it comes to building solutions, we have an Agile approach that means our people can adapt quickly, and develop a more rounded set of skills. While building a solution, we continue to enhance it through our design thinking, experimentation, and Agile and Lean practices.

Once a solution is in place, we are responsible for running, maintaining and improving it over time. We are one of the largest IT shops in Australia, and believe in doing as much as we can in-house, with limited outsourcing. This delivers maximum opportunity for our people to grow and develop a whole range of skills. 

Featured roles

Every day, our talented team of Software Engineers works to conceive and build innovative and engaging customer experiences - both desktop and mobile - for a wide range of platforms. Our Software Engineers are often engaged in product design from the very beginning, and play a vital role in helping plan and construct solutions that will be truly innovative, and deliver an exceptional user experience. 

Can you turn imagination into innovation?

At CommBank we’re thinking differently. We’re committed to creating a future filled with solutions for our customers and our employees that will change their perceptions of banking.  Virtual reality is just one way we’re doing this. 

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Awards and recognition

WGEA Employer of Choice for Gender Equality

Workplace Gender Equality Agency: Employer of Choice for Gender Equality

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Pride in diversity's Australin Workplace Equality Index

Pride In Diversity's Australian Workplace Equality Index: Top Ten Employer

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2015 LinkedIn: Australia's Most InDemand Employers

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JobAdvisor Top 5 Coolest Employers for Women 2015

JobAdvisor Top 5 Coolest Employers for Women 2015

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