Help us improve our website by completing a quick survey. Start survey now

Upgrade your browser for the best CommBank website experiences. Click here.



Who we are

Group Operations is at the strategic center of the Commonwealth Bank Group, dedicated to running, improving and transforming the processes that deliver products and services to the CBA Group’s customers.

Group Operations’ business model is based around centers of excellence, or ‘Utilities’, that combine people, process and technology to deliver a world-class customer service experience.

Group Operations is growing, and with a strong focus on process automation, technology, productivity and design thinking, there couldn’t be a more exciting time to join. Watch this short video to find out more about the team and where a career at Australia’s most innovative bank could take you.

What is it like to work at CommBank?

Take a look at who in your LinkedIn network is already part of our team.

Take a look at what some of us have to say about working here:

Awards and recognition

WGEA Employer of Choice for Gender Equality

Workplace Gender Equality Agency: Employer of Choice for Gender Equality

Learn more
Pride in diversity's Australin Workplace Equality Index

Pride In Diversity's Australian Workplace Equality Index: Top Ten Employer

Learn more

2015 LinkedIn: Australia's Most InDemand Employers

Learn more
JobAdvisor Top 5 Coolest Employers for Women 2015

JobAdvisor Top 5 Coolest Employers for Women 2015

Learn more