Help & support
It’s why we exist – it’s the reason we come to work each day.
We’re a passionate organisation driven to make a difference.
Our values represent us when we’re at our most purposeful. They reflect the ways of working that have helped us make a real difference for so many people.
We care about our customers and each other – we serve with humility and transparency.
We have the courage to step in, speak up and lead by example.
We are unwavering in our commitment – we do what’s right and we work together to get things done.
The CommBank People Promise brings our purpose and values together. It’s the experience you can expect to have at CommBank, and what we expect in return - so that together we can build a brighter future for you.
Our Code of Conduct includes our Values, key questions of 'Must We?', 'Can We?' and ' Should We?' as well as key Group Policies with the outcomes we expect. It guides our decision making so we can do what’s right in every situation. Our Code sets clear boundaries for actions that are unethical and provide a roadmap for getting help when we run into unanticipated challenges.
Our Leadership Principles are designed to help you understand what’s required to lead successfully at CommBank. These Principles include both mind-sets and behaviours that will guide you in providing greater connection to our customers and empowerment within teams.
