The future is an exciting
place to do business

Our Innovation Labs invite visitors to witness the stages of the innovation process as they happen, from idea to execution. The flexible spaces are filled with the latest technology to enable faster collaboration and ideation than ever before. Visitors can interact with real time data, interpret trends, brainstorm solutions and collaborate with CommBank project teams.

CommBank has three Innovation Labs, in Sydney, Hong Kong and London.

Introducing the next
generation of products

The CommBank Innovation Labs invite visitors to explore the Bank's latest products, and also provide the tools to work together and generate the next generation of products.

Innovation that inspires

The Innovation Lab is more than informative - it's inspirational. Visitors can interact with real time data, interpret trends, brainstorm solutions and collaborate with CommBank project teams.

Innovation that inspires

It's a journey of discovery


We support the exploration and experimentation of blockchain technology and work with other financial institutions, clients, regulators and fintech partners to understand and test potential use cases for the technology. Our Innovation Labs act as an incubator for these experiments.

idea to execution

Choose your own adventure and explore some of the trends and technologies anticipated to shape the future of key industries in Australia. Or watch a video to hear how business owners may operate five years from now.

Collaboration Hubs

Discover our Collaboration Hubs, where brainstorming and designing have been redefined. Take part in rapid idea development via a bespoke, 84" multi-user whiteboard tool, which uses dynamic post-it notes, and auto-saves work to send onto participants after their session.


Peer inside our working Garages; flexible spaces that facilitate staff training, idea incubation and project acceleration.

Usability Testing Labs

Observe the Usability Testing Labs, equipped with eye tracking technology, 6 room cameras, and large touch screens for live streaming and managing real-time testing and focus groups.

Products of Innovation zone

Visit our Products of Innovation zone where users can play with CommBank's market-leading range of products, dive into their features, explore how they meet customer needs, and understand how the innovation process was applied during their creation.

interactive analytics wall

Demystify big data via our interactive analytics wall, which allows visitors to explore Australia by postcodes to compare different suburb’s spending habits.

virtual reality headsets

Get an immersive insight into smarter retailing with CommBank merchant and consumer products, using the latest generation virtual reality headsets.