About our Labs

Turn today’s ideas into tomorrow’s ground-breaking innovation

A focus on the future is essential to your business. By sharing our innovation methodologies, insights and experience we can help your business develop bold ideas and find your competitive edge.

Come behind the scenes in our Labs

Tour a Lab to hear from our Centres of Expertise (Blockchain; Social Robotics & AI; Social Innovation; RegTech) about how we partner with start-ups, corporates and the broader community to run innovation sprints and experiments. We'll also show you how we've turned ideas from teams within the bank into products and services for our customers.

The Garages

‘Learn by doing’ spaces allow cross-functional projects to work together without barriers.

Business Solutions Bar

Hear about how world leaders build and nurture innovation within their organisations. Then benchmark how you're innovating and find opportunities to develop your business.

Usability testing Labs

Experience real-time user testing with eye-tracking devices, microphones, cameras and heat-mapping technology.

Technology trends

Learn how we're experimenting with Blockchain Technology, RegTech, Mixed Reality, Social Robotics and Artificial Intelligence. 

Think Tank & Ideas Box

Spend a day outside your business. Learn tools to tackle challenges and embrace opportunities you're facing.

Big data & cyber security

See how we're helping our business customers make decisions using data. Understand the importance of cyber security in a rapidly changing world.

Experience innovation first-hand

Attend thought-provoking events and interactive workshops and see how we empower our people to innovate at CommBank. 

Connect ideas

Work with the Innovation Lab team to develop and test ideas you can take back to influence your strategy and grow your business.

Usability testing with JAX Tyres

We tested how easy it was for customers to undertake key tasks, identified as being critical to the success of the new JAX Tyres website.

Read more

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From the newsroom

RegTech experiment
 

ING and CommBank have successfully completed a pilot that uses Natural Language Processing and Artificial Intelligence.

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CBA's Innovation Lab partners with Transport for NSW's Accelerator

Enabling innovators to collaborate directly with the State Government to fast-track the delivery of the Future Transport Technology Roadmap.

Read more

Book a tour

To experience the future, speak to your relationship manager

The CommBank Innovation Lab isn't open to the General Public but our business customers can arrange a tour with their Commonwealth Bank Relationship Manager today.