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Research highlights the value of “beneficial friction” in AI-enabled workflows

As AI becomes part of everyday work, leading AI researchers say the challenge isn’t just how quickly organisations can use it, but how carefully it’s designed around people.

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Renée Richardson Gosline, Senior Lecturer at MIT Sloan School of Management and Professor Mary-Anne Williams, who was appointed as CommBank’s Chief AI Scientist in May

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Australia already grows enough feedstock to produce more jet fuel than it currently uses but most of it is exported.

Australians over 65 are not less able to spot scams, but may be less likely to seek a second opinion when something feels wrong.

In Ballarat, Springhill Farm has spent more than 40 years growing from a family farm into one of Australia's leading food manufacturers. 

Latest news

Markets

Investors focus on tech earnings on Wall Street

Investors weighed a busy week of tech earnings against worries that high oil prices could force a Fed rate hike.
28 July 2026
Markets

Shares bounce as RBA speech sparks rate outlook reprice

The benchmark S&P/ASX200 has improved in five of the past six sessions.
28 July 2026
Agribusiness

The potential fuel security fix growing in Australia's paddocks

Australia already grows enough crops and collects enough waste to produce more jet fuel than it currently uses, according to GrainCorp. The challen...
24 July 2026
Economy

Aussie shares post worst day in a month as oil soars

Mining stocks have dragged on the local stock exchange as geopolitical conflicts continue to drive energy prices higher, darkening the global growt...
24 July 2026
Small business

Regional small businesses under pressure as costs, workforce shortages and service gaps deepen

The new COSBOA report, sponsored by CommBank, reveals the pressures shaping regional Australia.
24 July 2026
Economy

Shares hold slim gains as red-hot jobs data released

A surprise jump of 76,300 jobs in June knocked the ASX off a five-week high and back to a slim gain.
23 July 2026

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Spotlight:
electrification

Find out more about how electrification is affecting everyday Australians as it reshapes our homes, transport and economy.

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A group of young people with their phones. Credit: Adobe Stock

Featured stories

CommBank appoints Howatson+Company

‘We try to think out loud’: OpenAI’s Sam Altman on closing the AI adoption gap

Artificial intelligence
OpenAI CEO Sam Altman says AI technology is advancing faster than we’ve been able to absorb it, making transparency, trust and agility critical to closing the gap.

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House for sale sign

Have EVs reached a tipping point in Australia? Here’s 8 things you need to know 

Electrification
The growing popularity of electric vehicles in Australia has hit overdrive in 2026, and the car market is undergoing significant changes. Here’s eight key questions answered to get you up to speed, even if you aren’t a car person. 

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ATO booklet

What is capital gains tax and what are the latest changes?

Economy
Updated | Capital gains tax (CGT) is back in the news again. What is it, where did it come from, what changed in the 2026-27 federal budget and what has the government announced since?

 

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Journalists and members of the media can contact the CBA Media team by calling 02 9595 3219 or email us via [email protected]. For all other enquiries, here's how to get in touch.

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