We’ll cover any loss due to unauthorised transactions on your account using the CommBank app, as long as you protect your cards, devices, client numbers, PINs, passwords and any other access methods, and immediately notify us of their loss, theft or misuse or any suspicious activity on your account.
The chip in your Keycard gives you added security, helping you protect your money against card skimming and fraud.
Got a joint account? You can still order a Keycard even if your other account holder prefers to use a Debit Mastercard.
If you need to pay for things online or set up direct debit or recurring payments, a Debit Mastercard is a better option for you.
If you’re concerned about over-spending or have a tight budget and don’t want to stray off track, you can set a spending limit on your Keycard – up to $2,000.
Keycards issued since 28th July 2008, have a withdrawal limit of $1,000. The daily withdrawal limit applies to all cash withdrawals and purchases you make when you enter a PIN through ATMs, EFTPOS overseas using Maestro/Cirrus, Mastercard and Visa Plus networks, Australia Post offices and other agencies. You can change your daily card withdrawal limit (up to $2,000) in NetBank and the CommBank app.
Note: Withdrawal limits are per card and per calendar day (Sydney / Melbourne time) and Keycards are restricted to a maximum daily card limit of AUD$2,000 per day. If your account is linked to two cards e.g. Keycard and a Debit Mastercard, you can withdraw up to each daily withdrawal limit per card per day.
The embedded microchip adds security. It makes it more difficult to skim and fraudulently copy your card details. Plus, our 100% money back guarantee means you will never be liable for fraudulent use of your card, provided our Terms and Conditions are followed.
A Keycard doesn’t enable you to make purchases online.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for the transaction and savings accounts (PDF 660KB) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.