Help & support
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
If you’re concerned about over-spending or have a tight budget and don’t want to stray off track, you can set a daily withdrawal limit on your Keycard – up to $2,000.
Keycards issued since 28th July 2008, have a withdrawal limit of $1,000. The daily withdrawal limit applies to cash withdrawals only, and does not apply to purchase transactions. You can change your daily card withdrawal limit (up to $2,000) in NetBank and the CommBank app.
Note: Withdrawal limits are per card and per calendar day (Sydney / Melbourne time) and Keycards are restricted to a maximum daily card limit of AUD$2,000 per day. If your account is linked to two cards e.g. Keycard and a Debit Mastercard, you can withdraw up to each daily withdrawal limit per card per day.
The embedded microchip adds security. It makes it more difficult to skim and fraudulently copy your card details. We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
A Keycard doesn’t enable you to make purchases online.
The target market for this product will be found within the product’s Target Market Determination, available here.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please read our Financial Services Guide (PDF). Full terms and conditions for the transaction and savings accounts (PDF) mentioned are available here or from any CommBank branch. Full terms and conditions for Electronic Banking are available here.
Mastercard and Cirrus are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.