AI Masterclass 1.5

How to make AI work harder for your business


  • The easiest way to integrate AI into your business is to use it as a brainstorming partner to workshop more efficient AI-driven processes.
  • ChatGPT Use Cases for Work is one of the best AI tools for business owners who are new to using AI or want to find new, easy ways to implement it at work.
  • Once you ask AI questions and brainstorm business use cases, you can use AI for marketing, finance, design and operations applications, to name just a few.

 

Q: What is ChatGPT ‘Use Cases for Work’?

A: One of the biggest challenges with AI is knowing what to ask to get the results you need. Developed by OpenAI, ChatGPT Use Cases for Work GPT, which can be found within ChatGPT, is designed to help business owners brainstorm practical ways to use AI at work. While you might start by asking a broad question like, ‘What can AI do for my business?’, the tool will help you generate more targeted prompts, such as ‘Turn my latest online reviews into a social post’ or ‘Draft customer follow-up emails’.

By now, you’ve probably heard a lot of buzz about how AI is going to revolutionise your business and you're ready to jump onboard. But where do you even start? Somewhat surprisingly, the answer lies with ChatGPT – you can ask AI how it can help you accelerate your business. It’s one of the most effective ways to get more from your AI use. Here’s how to do it in three easy steps. 

 


1. Getting started

You might be wondering why you just can’t type your business questions into ChatGPT, and the short answer is, you can. But a useful shortcut is searching for ‘ChatGPT Use Cases for Work’. It’s designed for brainstorming with business owners who might not know the questions to ask or don’t realise the extent of what AI can do. It offers practical ways AI can help with day-to-day tasks and can provide inspiration, templates and workflows that will save you time and money. 

2. Covering the basics

Once you land on ChatGPT Use Cases for Work, you’ll be prompted to input some information about you and your business. This includes your business name, your role and a few short sentences about what you do, such as key responsibilities, current projects and goals. This gives ChatGPT a baseline understanding of your business to help generate more tailored responses. 

3. Now for the brainstorming

Once you’ve covered the basics, ChatGPT will come up with a list of tasks it can help with, ranging from finance and marketing to operations and even helping with packaging design. Pick an idea from the list and start a dialogue about the specifics, including what prompts to use to get the best results and how to refine the outputs for your business.

This is an exercise anyone can try, whether you’ve used AI before or not. May Pike, founder of gourmet confectionery company, Cloud Theory, had experimented with ChatGPT but realised she wasn’t using it to its full potential until she asked what it could do for her business.

“We were using it for social media content and to create costing spreadsheets,” she says. “But I didn’t realise I could do things like upload a photo of my kitchen at the end of the day and get it to create a cleaning checklist for my team based on what it could see we’d missed. I’ve only now started to realise all the ways I can use it in my business – they’re almost endless.”

3 prompts to try today

Once you’ve told ChatGPT Use Cases for Work about your business, try these prompts:

  • What are some repetitive admin tasks ChatGPT could help automate or speed up?
  • I spend too much time ordering stock and managing rosters – suggest some ways ChatGPT could streamline these tasks.
  • Suggest some ways ChatGPT could help me create social content more efficiently.

 


Congratulations, you’ve completed this lesson!

Next lesson: 1.6 - How to teach ChatGPT and make the most of AI for business

Things you should know

  • Disclaimer: This content has been produced in partnership with OpenAI. When using ChatGPT ensure you have human oversight over outputs to check for accuracy and comply with any relevant laws and regulations. The information on this page is solely for educational purposes. It has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of publication, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made.