Building Stronger Communities: A CommBank Secondment with Indigenous-Led Businesses

An opportunity to shadow First Nations businesses opened up a new world and deeper understanding of history for CommBank staffer Lewis Parker-Brown.

By Sarah Marinos. Photography: Nigel Lough

  • A six-week secondment on Darkinjung Country gave CommBank’s Lewis Parker-Brown the opportunity to support Indigenous-led businesses while gaining firsthand insight into First Nations culture, history and community.
  • Working with Maliga Ngura, he developed strategic growth plans and strengthened financial understanding to help local enterprises scale sustainably.
  • The experience reinforced the importance of stepping outside one’s comfort zone and practising active listening to build meaningful connections and impact.

Sometimes work gives you a rare chance to step well beyond the day-to-day – to see a place, a community and even your own job through fresh eyes. That’s what happened when CommBank offered Lewis Parker-Brown the chance to swap his Sydney desk – and role as a digital and payments manager – for six weeks on Darkinjung Country, joining a secondment program run by Jawun, a not-for-profit organisation. What started as a work opportunity quickly became something deeper: a chance to support Indigenous-led businesses to grow while listening to stories and history that can only be learnt on Country.

Why did this secondment appeal to you?

I enjoy working with people in First Nations communities to create better outcomes and that ties in closely with what the Jawun program is all about.

What did you find interesting about working with Jawun?

I wanted to volunteer with an Indigenous-led organisation so I could learn about First Nations history and hear community stories firsthand. I really wanted to step outside my comfort zone for six weeks and support the organisation in any way I could.

What did home base look like for those six weeks?

I was based with Eleanor Duncan Aboriginal Services in Wyong on the NSW Central Coast. It provides services including medical and dental care; mental health and wellbeing; and youth and parenting support.

What kind of work were you doing there?

I worked with a subsidiary called Maliga Ngura, which employs people within the Indigenous community through a series of small businesses. There are catering, lawn and garden maintenance, and cleaning services as well as a café. The businesses are growing and I was brought in to put together a strategic plan to map out the next few years so those businesses continue to grow.

How did you spend your days?

I shadowed the staff to understand what they did each day as part of their work and that gave me an idea of the strengths of each of the businesses and the challenges they face. It was a highlight to work with interesting people and to have conversations about their life and experiences. Everyone I met showed such resilience and determination to succeed.

What did you focus on once you learnt how things worked?

From the information I gathered, I put together strategic goals for each business and plans for how those goals could be achieved. I also worked with staff to develop a better understanding of each business’s profit-and-loss and balance sheets so they could stay on track into the future.

What were some highlights for you early on?

I met some inspiring younger people who are doing great work for their communities. Some of them work all day and then run a youth group or gym classes for young people at night. They were very committed to making things better for everyone. I also attended community events, such as men’s group events that have a mental health focus. Men in the community meet each week for a barbecue and it’s a safe space for them to talk with each other. It was a privilege to be part of those days.

Visiting Yula Punaal

Was there a moment or place that really stayed with you?

Visiting a site called Yula Punaal owned by Aunty Tammy and Uncle Victor Wright. They have a beautiful property filled with wildlife and we spent a day learning about First Nations culture and listening to their stories. We were even treated to some local bush tucker for lunch and dinner.

What’s one lesson you’ll carry with you from the secondment?

I learnt the importance of pushing yourself outside your comfort zone. I moved away from home to work in an organisation where I didn’t know anybody but I built new connections and learnt new skills – especially the importance of active listening without distraction. I realised the power of being present and really listening to people.

Published: 27 May 2026

Things you should know

An earlier version of this article was published in Brighter magazine

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