It only took five weeks for lived-experience adviser Dr Gabriele Byrne to become addicted to gambling. For the next four years, she lived a life she no longer recognised. “Everyone’s story is different but for me it began with going to a gaming venue with friends after work,” she says. “We put money into a poker machine together and I thought it was boring.”
But a few weeks later after an argument with her boss, she found herself at the pokies again. “Within weeks I was there every day, sometimes three or four times.” Gabi was in an office job she found mundane and despite her love for her family, gambling started to take over.
“I was a responsible mother, wife, colleague and friend and I became this unpredictable human who only thought about ‘Where do I get money to gamble?’ and ‘How can I hide where I’m going?’” she says. “I missed children’s concerts and lied. I’d gamble at lunchtime then call the office and make up an excuse so I didn’t have to go back to work. I hit many rock bottoms. When I thought it couldn’t get worse, it did.”
Gabi reached a point where she questioned whether her life was worth living and her addiction was uncovered. Her family supported her to seek counselling and after an early lapse, she hasn’t gambled for 26 years. Having now helped many others with gambling issues, she says recognising the early signs—and directing people to the right support straightaway—is vital.
Taking note
Most of us have had a flutter before, whether it’s a scratchie or a bet on the Melbourne Cup. But when the fun turns frequent or when gambling spend becomes more than you can afford, the impacts can quickly build up. According to a 2025 report from Equity Economics, Australians lose a staggering $31.5 billion to gambling every year1. That’s an average of $1527 per adult. And while we often picture poker machines when we think of gambling, the reality is broader—sports betting, horse racing, scratchies and lotteries are all part of the picture.
What’s even more confronting is how widespread the ripple effect can be. Professor Dan Lubman, executive clinical director at Turning Point and director of the Monash AddictionResearch Centre, says the harm isn’t limited to the person placing the bets. “For every individual who struggles with gambling, six other people in their life are affected.”
And often, it creeps in quietly. “It may start off lighthearted or social,” he says. “But when gambling becomes more frequent or intense, that’s when it can start to cause real problems.” Spotting those early signs can make a huge difference for the person gambling and everyone around them, too.
Offering a hand
If someone you care about is showing worrying signs, it could be time to check in—but how you do it matters. “It needs to be a calm conversation, not emotionally charged and blaming,” says Professor Lubman. “See the situation from the other person’s perspective. If someone wanted to raise an issue with you, you’d probably want the conversation to be non-labelling and non-lecturing.”
Before you speak up, arm yourself with information and prepare for a range of reactions—some people might feel ashamed, get defensive or deny there’s a problem. It often takes a few gentle conversations before a person is ready to open up.
Giving directions
When someone is ready to get help, it’s important to know where to turn. Gambling Help Online on 1800 858 858 is a free 24/7 anonymous support helpline; counsellors are also available to chat online. The service is for anyone affected by gambling harm, including friends and family, and there’s an online forum where people share their stories and recovery tips. Those in crisis can also find 24/7 support from Lifeline on 13 11 14.
Financial help is available, too. CommBank offers tools like gambling and cash blocks to help with staying in control—you can request a six-month block on gambling spend through your personal or business credit card. CommBank’s specialist team are available Monday to Friday on 1800 222 387 or you can ask to be connected to them through Ceba on the app. They provide customers with confidential assistance—including gambling support—to help them get back on track.
Know the signs
Gambling harm can show up in subtle ways—emotional changes, relationship strain or money troubles. Here are some flags:
- Gambling for longer than planned.
- Skipping meals, sleep or self-care due to gambling.
- Prioritising gambling over work, hobbies or loved ones.
- Feeling guilt, stress or anxiety about gambling.
- Arguments with family or friends about money or gambling.
- Withdrawing from social life or usual routines.
- Borrowing money to gamble or cover debts.