The kids with a plan to prevent scams

Meet three high-schoolers intent on teaching grown-ups a thing or two about staying safe from scams.

By Bek Day. Photography: Frances Andrijich

  • Seventh graders Lucy Openshaw, Marcus Michael and Isla Hillam participated in the Cyber Cup—a student-focused design challenge hosted by Perth non-profit Bloom.
  • Their winning idea, Scam Plan, is a browser extension and app that checks for scams and aims to improve people’s knowledge of how to avoid them.

When Lucy Openshaw’s teacher mentioned to the class that she’d fallen victim to a scam over the phone, it got the 13-year-old thinking about how susceptible older generations are in a rapidly changing landscape. “Part of the issue is that sometimes they don’t really understand how a lot of modern technology works,” she explains. 

For anyone who has had to ask their child or grandchild to figure out a new iPhone feature on their behalf, her observation might seem pertinent. So when Lucy and two of her friends in the seventh grade, Marcus Michael and Isla Hillam, were invited to take part in the Cyber Cup—a two-day, student-focused design challenge supported by industry mentors—the decision on what project to work on was an easy one.

Hosted by youth-led Perth non-profit Bloom, the Cyber Cup is dedicated to offering high-school students the chance to solve real-world cyber problems. “We’re passionate about building a pipeline of bold, creative and socially conscious change makers,” says Lisa Longman, Bloom’s director of innovation. “Our goal is to empower young people, particularly those who might not see themselves as ‘traditional’ entrepreneurs, to turn their ideas into impact.”

“If we can teach even a few people to recognise a scam message, that would be great.” - Isla Hillam

The team developed a concept to not only combat the prevalence of scams but to arm those who might be most vulnerable to them in the future. “There are things you should know to be able to protect yourself from scams that some adults don’t realise,” says Marcus. “For example, some people don’t know how to tell if a phone number is from Australia or not. If it’s not, there’s a higher chance it could be a scammer.”

Students Isla Hillam, Lucy Openshaw and Marcus Michael won the Cyber Cup challenge with their idea.

The trio’s idea is as simple as it is effective—a browser extension and future app that not only checks for scams but improves people’s knowledge of how to avoid them. Users will be quizzed on their ability to detect dodgy texts and phone calls with real-world examples and can incorporate the knowledge they gain to protect themselves in the future. “If we can teach even a few people how to recognise a scam message, that would be really great,” says Isla.

The group’s idea, which they named ScamPlan, won them the Cyber Cup in 2023. This led to the participants exhibiting their idea at Perth’s premier technology festival, West Tech Fest, through the Young Entrepreneur’s Showcase. Here, they pitched to more than 100 investors and founders. “I’m completely blown away by what they’ve built,” says Lisa. “ScamPlan is clever, relevant and solves a real problem in a way that’s accessible to people of all ages.”

For Lisa, the team’s ability to blend technical skills with design and empathetic thinking to create a genuinely helpful product really stood out as a strong signal that the future is in good hands. “The rest of us—educators, industry, government—should be paying attention to how young people think. Often, they’re not burdened by ‘how things have always been done’. That’s where real innovation comes from.”

For Lucy, Isla and Marcus, who will graduate into a world where many of the tech jobs that will be on offer haven’t even been invented yet, the opportunity to think outside the box and brainstorm ways to solve real-world problems was invaluable. “It was really cool to work with people who are interested in the same kind of things,” says Lucy. When asked whether they think grown-ups can get a little bit lost when it comes to modern tech, the trio exchange knowing glances before delivering a diplomatic answer: “Everyone just needs a bit of help sometimes to stay safe.”

Tips for staying ahead of scammers

Here are some simple ways to avoid getting scammed, inspired by the creators of ScamPlan. 

Pause before you click 

That text saying you’ve missed a delivery or need to pay a toll fee? Don’t rush. Scam messages often create a sense of urgency to get you to click dodgy links. 

Check the number 

Scammers can spoof numbers but if it starts with an international code (+) and you weren’t expecting a call or text from overseas, it’s a red flag. 

Be browser smart 

Scam-busting browser extensions (like the one Lucy, Isla and Marcus are building) can help flag suspicious sites. If you don’t already use one, it’s worth exploring. 

Visit CommBank Safe for more tips on how to protect yourself from scams.

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Things you should know

An earlier version of this article was published in Brighter magazine.

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