Protecting you is our priority.

Fraud prevention technology

We use the latest technology to intervene when it matters. From biometrics in the CommBank app to advanced analytics that recognise patterns in your banking. We're continuously innovating to keep you and your accounts safe.  

24/7 real time monitoring

We have dedicated teams working 24/7 looking for suspicious transactions and activity across your accounts. If we detect anything, we'll contact you so please ensure your contact details are up-to-date

Secure banking

Whenever you transact with us online, you’re protected by strong encryption. Look for the padlock in your address bar. It shows your browser is securely connected to our systems. 

Safeguarding your privacy

Protecting your information and being clear about what it’s used for is a vital part of our relationship with you.

Learn more about our privacy policy

Help protect your business

Equip you and your staff with our free cyber security eLearning 

While cyber security may seem daunting, there are steps businesses can take to protect themselves from this emerging risk.

We’ve created a free cyber security eLearning to equip you and your staff with the knowledge to help protect your business. The eLearning modules include guidance on email security, browsing the web, shopping and banking, password security, security on the move and email payment fraud.

Follow these steps to access the eLearning:

  1. Register through the link below.
  2. Download the EdApp mobile (iOS or Android) app through the App Store or Google Play StoreTM.
  3. Share the eLearning with your staff, simply send them the EdApp welcome email you’ll receive when you register. 

Register now

Protecting your accounts from suspicious activity 24/7.  

Our dedicated team of fraud detection specialists watch over your accounts day and night, so you can sleep easy.

Safe. Secure. In control. 

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How to protect yourself from scams

From strange looking emails and text messages, to suspicious phone calls.
Here's how to spot a scam and report it.

Mobile phone with CommBank app

Control at your fingertips

Explore our range of features to help protect your money and keep you in control. 

From locking or cancelling your card in seconds, to receiving alerts when your debit or credit card is charged. 

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Secure your business

We take the security of your business seriously. Learn the steps you and your staff can take to protect your business and stay safe online.

Need help?

If you're worried about the security of your account or information, we can help: 

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Things you should know

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