Protecting you is our priority.

Fraud prevention technology

We use the latest technology to intervene when it matters. From biometrics in the CommBank app to advanced analytics that recognise patterns in your banking. We're continuously innovating to keep you and your accounts safe.  

24/7 real time monitoring

We have dedicated teams working 24/7 looking for suspicious transactions and activity across your accounts. If we detect anything, we'll contact you so please ensure your contact details are up-to-date

Secure banking

Whenever you transact with us online, you’re protected by strong encryption. Look for the padlock in your address bar. It shows your browser is securely connected to our systems. 

Safeguarding your privacy

Protecting your information and being clear about what it’s used for is a vital part of our relationship with you.

Learn more about our privacy policy

Safe. Secure. In control. 

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How to protect yourself from scams

From strange looking emails and text messages, to suspicious phone calls.
Here's how to spot a scam and report it.

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Control at your fingertips

Explore our range of features to help protect your money and keep you in control. 

From locking or cancelling your card in seconds, to receiving alerts when your debit or credit card is charged. 

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Secure your business

We take the security of your business seriously. Learn the steps you and your staff can take to protect your business and stay safe online.

Staying safe online

Whether your online habits involve shopping, banking or using social media, make sure you're doing so safely. We've created a short video outlining the simple ways you can protect yourself online, including tips for avoiding common scams.

We also have a CommBank online security specialist sharing some tips via a webinar series to help you feel confident with online safety and security. Learn more 

Merchant security hub

Fraud is on the rise, and can happen to any business that accepts payments. Learn the steps that you and your employees can take to help protect your business from merchant fraud. 

Visit merchant security hub

Need help?

If you're worried about the security of your account or information, we can help: 

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Things you should know

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