Keeping your accounts safe is our priority. That’s why we have a range of security features and services to help keep you secure 24/7, including fraud prevention technology and secure banking.
Our commitment to help protect you
24/7 real-time monitoring
We have dedicated teams working around the clock looking for suspicious transactions and activity across your accounts. We'll get in touch with you if we detect anything, so please ensure your contact details are up-to-date.
Latest AI technology
With the latest machine learning, our new “protect, detect, and resolve” approach is designed to identify irregularities and scammers and shut down activity not authorised by the customer.
Two-way push notifications
Our app notifications offer security alerts about transactions that appear suspicious. Download the CommBank app to enable this security feature.
100% security guarantee
Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
What you can do to protect yourself
Keep your account secure
Find out what you can do to keep your account and cards secure, from setting up alerts when your card is charged, to locking or cancelling your card in seconds.