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What’s changing?

Loan Service Fee before 1 November 2023
Loan Service Fee from 1 November 2023
  • $10 for residential property secured or cash secured loans
  • $20 for other security or unsecured loans
$35 (excluding SME Guarantee Loans, Agri Green Loans and Business Boost Loans)

Why are we making these changes?

  • While economic conditions have significantly changed over the years, our Loan Service Fee has stayed the same since 2013. It was time for us to review our fee structure and update our fees to reflect the current market as well as our ongoing digital and product enhancements.

What you need to do

  • You don’t need to make any changes. The new Loan Service Fee will automatically apply from 1 November 2023. There will be no other changes to your loan agreement.

    You can review your fee details within NetBank, CommBiz or in your loan statement.

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