What’s this guide for?

Learn how to make single, multiple and recurring BPAY payments.

Why you’d do this

To pay bills for your business utilising the BPAY functionality.

What you’ll need

  • Create permission
  • The BPAY biller number, your Customer Reference Number (CRN), the amount of the bill and the due date

How to create a BPAY payment

Before you start, you can save a BPAY biller to your Biller Address Book to allow you to select the biller from the Biller Details dropdown menu when creating a BPAY payment. Select Payables, then BPAY, then Biller Address Book. Scroll to the bottom of the page and select Create New Biller.


Step 1

To make a BPAY payment, go to Payables then BPAY.

  • The Create BPAY page is displayed.
  • If you’ve saved a template for the BPAY payment, you can select Use Template.
  • Enter a Description. This will help you find your payment if you need to search for a bill’s details later.
  • Select Process Now.
  • To set a future date for the payment, click Show Schedule > and choose
    • Once on date from the calendar up to 14 months in advance; or
    • Frequency - schedule a recurring payment, daily, weekly, fortnightly, monthly or quarterly. Choose your Start and End dates, or end after a set number of times.
  • From the dropdown menu, choose the Account you want the payment to be made from.
  • Enter a Lodgement Reference. This reference will appear on your statement.
  • To make a payment to:
    • an existing biller, select Biller Details and then choose the biller from the dropdown list;
    • a new biller, choose New Biller. Enter the Biller Code and click Show Biller. The Biller Code will be validated and the Biller Name will appear.
  • Create a Nickname for this bill (optional) to help you identify the bill.
  • You must also enter the Customer Reference Number, which the biller provides to you on your bill.
  • Enter the Amount ($) you wish to pay, then select Add Transaction.
  • Details of your payment will display in the bottom section of the page. You then have the following options:
    • Add Transaction allows you to complete details in the page again to add more payments before submitting;
    • Save as Template allows you to save the bill as a template so it can be re-used for similar BPAY payments. The payment template will be available for future use in the Templates menu option or Use Template link on the Create BPAY screen (to the right of the Description field);
    • Save as Temporary Transaction allows you to save and return to the payment in the Temporary Transaction Groups menu option when you are ready to make the payment;
    • Submit sends your transaction/s for authorisation and processing; or
    • Cancel allows you to start over.







Step 2

  • Once you are ready to Submit, the Confirm BPAY screen is displayed.
  • You can choose to be notified of the transaction’s status by checking the ‘Notify me by bank message’ and selecting the notifications you require.
  • Check the transaction details and if correct, click Confirm.




Step 3

  • The Transaction Advice screen is displayed, advising that the BPAY payment is now awaiting authorisation.
  • If you can authorise the payment, the Authorise button will appear.
  • Otherwise, Authorisers can locate the transaction in Pending Authorisations on the homepage or under Payments (or Payables) in Authorisations Required.
  • If you click OK – you will be returned to the Create BPAY screen.

See Using BPAY in CommBiz for additional information and frequently asked questions. 




Important information

  • This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.