What's a Transaction Group status?

  • Payments made in CommBiz will show a status type, such as Created, Authorised or Processed, depending on where they're at in the process. These are also known as CommBiz Transaction Group statuses.

    To understand the different statuses of a payment or learn why a payment hasn't been processed, it's helpful to look at the status definitions.

Definitions

  • Approved

    The payment has passed all checks and is waiting for us to process it.

    Authorised released

    The payment has been authorised and released for processing.

    Authorised scheduled

    The payment has been authorised and is scheduled to be processed on a future date.

    Authorised suspended

    The payment has been authorised and released for processing outside normal hours. The payment is suspended and will be processed at the start of the next business day.

    Awaiting authorisation

    The payment has been confirmed and needs to be authorised before it can be processed.

    Cancelled

    The payment has been cancelled by the user who created it or by the system e.g. the account has been disabled.

    Completed

    The payment has been credited to the recipient or beneficiary.

    Confirmed

    The payment is ready for authorisation.

    Declined

    The payment failed one or more processing checks and we declined it.

    Exception queue

    An exception was raised during our approvals and the payment has been sent to the exception queue for review.

    Expired

    A confirmed payment wasn't authorised within 7 days so the system declined the payment. (This doesn't apply to International Payments or Priority Payments.)

    Failed

    The payment failed (e.g. there wasn't enough money in the account, the beneficiary wasn't able to accept payments, there was a system error).

    Partially authorised

    The payment has been authorised by at least one person but needs to be authorised by others before it can be processed. 

    Processed

    The payment has been processed.

    Recall requested

    There's a request in place to recall a processed payment.

    Recalled

    A processed payment that has been recalled.

    Rejected

    The payment was rejected by one of the authorisers.

    Retry

    An exception was raised and the payment has been sent to the exception queue for retry. 

    Sent for approval

    The payment is going through our checks.

    Sent for processing

    The payment is approved and has been sent for processing.

Important information

  • This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.