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Business / Online Banking & Digital Solutions / CommBiz / CommBiz user guides / Direct Debit payment

  • What's this guide for?

    Learn how to create Direct Debit payments on your CommBiz service.

  • Why you'd do this

    To receive funds owed for goods or services on an ongoing basis.

  • What you'll need

    • A Direct Debit facility 
    • A Create permission

     

How to make a Direct Debit payment

Step 1

  • Log on to CommBiz and go to Receivables > Direct Debit
  • If you've saved any templates you can create a debit from them. Go to Create payment from template and follow the steps
  • You can schedule a debit by changing the Process on date. You can also set-up a recurring Direct Debit by clicking Recurring schedule. Choose the frequency you'd like from the drop-down menu
  • To make a new Direct Debit, enter account details or search for an account in Pay to. Enter a Lodgement reference, which will show up on your statement
  • You can pay to and pay from more than one account. Click Add new row and enter the account details
  • Enter the details of the Pay from account or choose an account from the drop-down list. Enter a Lodgement reference, which will appear on the payer's statement
  • The dollar amounts in Pay to and Pay from have to match
  • Before you submit, choose or search for a Trace account. If the Direct Debit can't be processed, the money will be returned to this account. Check the Australian Payments Clearing Association ID (APCA)1 and change it if you need
  • If you'd like to Send remittance advice2, tick the box
  • Click Submit.
How to make a direct debit step 1

Step 2

  • If you chose to send remittance advice, you'll see the Beneficiary trace account details page. Click Add Remittance link. Check and update details. Click Submit
How to make a direct debit step 2

Step 3

  • Check the details of the Direct Debit and tick the Notification boxes to be sent messages through each stage of the Direct Debit payment
  • Click Confirm
How to make a direct debit step 3

Step 4

  • The Direct Debit will be processed once it's authorised
  • If you can authorise payments too, your name will appear under Entitled authorisers. Click Enter authorisation and complete the steps
  • Otherwise, you can find these in My Summary or My Actions from the homepage
How to make a direct debit step 4

CommBiz help

Important information

  • You can save a Direct Debit payment as a template. This will save all the details you enter.

    1APCA ID: Direct entry payments include a unique six-digit number which identifies individuals and companies approved by financial institutions to use the system. This number is commonly referred to as an 'APCA Number' and is issued by financial institutions. CommBank will provide a generic APCA ID or some larger organisations may be issued with their own.

    2Remittance advice: This is a letter sent by a customer to a supplier to inform the supplier that their invoice has been paid. If the customer is paying by cheque, the remittance advice often accompanies the cheque.

    This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.