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What you'll need

  • An account with cheque books assigned, linked to CommBiz
  • The cheque number

Create a stop cheque request

    1. Log on to CommBiz. Select Functions, Stop Cheques, then New Request

      Note: If you go to Functions and Stop Cheques isn't listed, speak with your Administrator.
    2. Select the account the cheque was drawn from
    3. If you're requesting a stop on a single cheque, enter the cheque number in the “Single” field, however if you need to stop multiple cheques, select “Multiple” field and enter the cheque numbers, separated by commas. If you wish to stop a series of cheques in a range of cheque numbers, select “Range” field then enter the first and last cheque numbers. 

      Note      : You can include other cheque details like payment date, payee and amount. This will make it easier if you need to search for the cheque later.
    4. Once you've entered the cheque numbers, select a Reason and then Add
    5. Select Submit.

Confirm & authorise

    1. Review the details, then Modify or Confirm
    2. Once confirmed, the Stop Cheque Advice page will display
    3. Once the Stop Cheque request is confirmed, you'll see a list of Entitled Authorisers. If you have an Entitled Authoriser with you, they can authorise the request by selecting Enter authorisation, then entering their log on ID, password and one-time password. If you have permission to authorise the request, you'll see an Authorise button. Select it and enter your details to authorise.

      Notes:       To authorise a stop cheque request later, log on to CommBiz, select Functions, then Stop Cheques. Select the account and Cheque Status to search for the relevant stop cheque request. Select the box next to the request you want to authorise, then Authorise. 

      A $10 fee applies to stop check requests. For more information, see CommBiz fees and charges.

Cancel a stop cheque request

    1. Log on to CommBiz. Select Functions, then Stop Cheques
    2. Select the account the cheque was drawn from, then set Cheque Status to Processed
    3. Use the Search to see all active stop cheque requests for the account
    4. Find the Cheque Number and select Lift Request
    5. On the Confirm Lift Stop Cheques Request page, review the details and Confirm
    6. Once confirmed, you'll see a list of Other Entitled Authorisers. If you have an Entitled Authoriser with you, they can authorise the request by selecting Enter authorisation, then entering their log on ID, password and one-time password. If you have permission to authorise the request, you'll see an Authorise button. Select it and enter your details to authorise.

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