If there's a cheque you'd like to cancel, you'll need to create a stop cheque request.
What you'll need
An account with cheque books assigned, linked to CommBiz
The cheque number
Create a stop cheque request
Log on to CommBiz. Select Functions, Stop Cheques, then New Request
Note: If you go to Functions and Stop Cheques isn't listed, speak with your Administrator.
Select the account the cheque was drawn from
If you're requesting a stop on a single cheque, enter the cheque number in the “Single” field, however if you need to stop multiple cheques, select “Multiple” field and enter the cheque numbers, separated by commas. If you wish to stop a series of cheques in a range of cheque numbers, select “Range” field then enter the first and last cheque numbers.
Note: You can include other cheque details like payment date, payee and amount. This will make it easier if you need to search for the cheque later.
Once you've entered the cheque numbers, select a Reason and then Add
Select Submit.
Confirm & authorise
Review the details, then Modify or Confirm
Once confirmed, the Stop Cheque Advice page will display
Once the Stop Cheque request is confirmed, you'll see a list of Entitled Authorisers. If you have an Entitled Authoriser with you, they can authorise the request by selecting Enter authorisation, then entering their log on ID, password and one-time password. If you have permission to authorise the request, you'll see an Authorise button. Select it and enter your details to authorise.
Notes: To authorise a stop cheque request later, log on to CommBiz, select Functions, then Stop Cheques. Select the account and Cheque Status to search for the relevant stop cheque request. Select the box next to the request you want to authorise, then Authorise.
Log on to CommBiz. Select Functions, then Stop Cheques
Select the account the cheque was drawn from, then set Cheque Status to Processed
Use the Search to see all active stop cheque requests for the account
Find the Cheque Number and select Lift Request
On the Confirm Lift Stop Cheques Request page, review the details and Confirm
Once confirmed, you'll see a list of Other Entitled Authorisers. If you have an Entitled Authoriser with you, they can authorise the request by selecting Enter authorisation, then entering their log on ID, password and one-time password. If you have permission to authorise the request, you'll see an Authorise button. Select it and enter your details to authorise.
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