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Thinking of refinancing?

  • If you’re discharging to refinance, contact your Relationship Manager or call us on 1300 219 166 (or +612 4749 0774 if you're overseas). 

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Discharging for another reason?

You’ll need to complete the commercial discharge form if you’re discharging your business loan because of any of the following:

  • Selling a property
  • Substituting a security (property or cash)
  • Releasing a guarantor
  • Fully or partially repaying your loan

You can choose to complete the form online or using a paper form.


Complete online

  1. Complete the commercial discharge form online through DocuSign
  2. Once you’ve completed the form online, we’ll email you a copy to review and submit for signing
  3. Once submitted, we’ll email it to anyone else who needs to sign (e.g. borrower, guarantor) – they can sign the form digitally
  4. Once everyone has signed the form, we’ll start reviewing the request and contact you for any additional information

Complete online form

Use paper form

  1. Download the commercial discharge form (PDF 1MB)
  2. Complete the form and print it
  3. Ensure all borrowers and guarantors sign the form with a pen
  4. Return the completed form using one of the following methods:
  • Send it to your Relationship Manager (if you have one)
  • Email it to [email protected]
  • Drop it off at your nearest branch

Download paper form

Processing times

Once we receive the completed form, we’ll contact you within 3 business days to outline next steps and collect additional documents or information.

The average turnaround time for a discharge is 15 days from the date all information is received.

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