Help & support
If you choose to save your potential spare cash, you’ll need to choose an eligible account which your Smart Savings amount will be transferred between.
Eligible accounts that potential spare cash can be transferred from are:
Eligible accounts that potential spare cash can be transferred to are:
When selecting from and to accounts, consider where your income and bills are linked and any interest rates associated with this account.
If you don’t have an eligible account, you’ll need to open one to use the feature.
If either of your chosen accounts switch from an eligible to an ineligible account, the feature will no longer work. If your account switches to another eligible account, the feature will continue to work as normal.
You’ll need access to the CommBank app to set up Smart Savings.
If you have a joint account with a two-to-sign method of operation, you won’t be able to use this feature.
If you have a joint account with a one-to-sign method of operation, only one party will be able to use the feature. This means that if one party sets up the feature, the other party won’t be able to:
Depending on your income and spending habits, Smart Savings transfers can be made up to twice a week.
If you don’t have any income coming into your selected Smart Savings account, you may not receive Smart Savings amounts.
You can only set up Smart Savings with one account to transfer from and one account to transfer to. These must both be eligible CommBank accounts.
If your account is overdrawn, Smart Savings won’t make any transfers. Before Smart Savings makes a transfer, a balance check will occur to make sure the transfer amount won’t take your account to less than $0. You should make sure your account has sufficient funds to meet your bills, scheduled payments, and any other spend.
Only account holders can set up Smart Savings. If you’re an Authorised Operator or Power of Attorney for any eligible account, you won’t be eligible to use this feature for those accounts.
You can access the Smart Savings feature through the CommBank app to see your notifications at any time.
If you’ve chosen to manually approve transfers, you’ll be able to go to your dashboard, view and approve any transfers you may have missed.
If you’ve chosen automatic transfers, you’ll also be able to view those transfers through your Smart Savings dashboard.
Smart Savings is progressively rolling out over the coming weeks.