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Introducing our new Innovation Lab

Introducing our new Innovation Lab

We’ve custom-built a space where we can not only anticipate what’s next, we can drive it.

What is the difference between a good idea and a game changer? And what does it take to bring that game-changing idea to life?

While we don’t know the answers to these questions outright, we do know that a culture of collaboration is key to driving innovation. And in our 103 years’ experience we know a good idea can come from anywhere – but it takes a team of people to bring it together.

We recognise Australians’ needs for seamless banking and customer service technology are evolving faster than ever. That’s why we’ve introduced our Innovation Lab – a physical space that connects our people and customers. It’s a space for creative thinking, problem solving, project incubation and ongoing user experience optimisation. And it’s somewhere where we hope ideas can become game changers.

So what can you expect from the Innovation Lab?

We have a vision for the space to enable our clients, project teams and strategic partners to test new solutions, interact with the latest technology, influence projects and in essence help shape the future of banking.

Our business customers will be able to access to real-time data so they can make informed decisions that will drive their business forward, and our retail banking customers can help us drive innovation to integrate their online and mobile banking experiences with their lifestyles.

Stay tuned for exciting developments and events we’ll be hosting in the Innovation Lab.