Help & support
We combine the data set from Australia’s largest bank with 20+ years of analytics excellence to help you unlock maximum value using data insights and artificial intelligence.
At CommBank iQ, we help you make truly customer-led decisions, and step-change your growth, through:
Make smarter decisions with comprehensive up-to-date analysis of customer behaviour and market movements.
Leverage the de-identified data set of Australia’s largest bank, weighted to reflect the actual behaviour of the Australian population.
Access customised industry solutions founded on 20+ years’ experience unlocking transformational value from banking data.
Accelerate your decision-making based on automated insights with products and tools designed to solve your challenges.
Understand why your customers buy from you, where you fit in their broader lives, and predict their future needs.
Benchmark against curated competitor cohorts and identify product, category, and location-based growth opportunities.
Interrogate current consumer insights on a national, state or local catchment level by mapping where customers live, work and spend.
Step-change your decision insight, accuracy and efficiency through advanced analytics, predictive data and AI.
Invest with confidence and maximise portfolio value through insight-led tenancy curation, customised marketing, and data-driven asset management.
Hone your products, transform your go-to-market effectiveness, and optimise your pricing strategies with enhanced customer and market intelligence.
Harness economic and consumer insights for better national, state and local policy and practice, with quantifiable evidence of impact.
Deploy our customer intelligence to optimise decisions across insurance, superannuation, and asset management.
To book a demo, contact CommBank iQ.
Market-leading property decision intelligence platform, relied on by leaders across the sector.
Monitor real customer behaviour, the competitor landscape and your market share. Measure the impact your development, marketing and leasing decisions have on your customers’ engagement with your centre.
Experience market insights for retailers with our latest product offering.
Track your market share, identify key sales drivers, and benchmark against your industry. Gain a competitive edge by handpicking your own competitor set, enabling you to stay one step ahead.
Empowering key government departments and policymakers with timely insights to support data-driven decisions.
Track Australia’s domestic economic performance indicators to understand macroeconomic trends, population movements, and the visitor economy.
Comprehensive spend analysis platform supporting Councils to measure uplift and impact.
Track local and visitor spend by category and time, measure the ROI of local initiatives and programs to inform policy decisions. Look at Local Government Areas or narrow down to specific localities to get a clear picture of impact
Unlock deep insights into your visitor economy with granular measurement of visitor spend behaviours within a region.
Measure spend by category across relevant tourism categories, breakdown events by time of day and day of week to determine impact, and profile your visitors using our unique customer segmentation to better understand your visitors and markets.
CommBank iQ Cost of Living Insights Report - November 2023
Latest CommBank iQ Cost of Living Insights Report shows consumers cut back discretionary spend but leave room for travel and entertainment
CommBank iQ Cost of Living Insights Report - May 2023
Equipped with Australia’s largest banking data set, CommBank iQ have unique insight into the spending behaviours of Australians and how they are responding to cost of living changes.
Email us at CommBankiQ.info@cba.com.au
