Help & support
A managed fund is an investment where your money is pooled together with other investors. Think of it like a pot that you and others all put money into, that a professional then manages and invests into different assets on your behalf.
If you want to learn more, read our article What is a managed fund?
A target market is the group of people for whom a product is likely to be appropriate or consistent with their likely objectives, financial situation and needs. The target market is set out in the Target Market Determination (TMD) that also contains any conditions around how the product can be distributed and any information related to its review and monitoring.
Read the TMDs for Everyday Investing.
The Everyday Investing managed funds offer a diversified approach to investing. Each fund has its own mix of growth and defensive assets.
Growth assets
Investments that offer higher potential return over the long term but also have more fluctuations in the short term. Shares (also known as equities) and property are considered growth assets.
Defensive assets
Investments that aim to provide stable returns over longer periods and are generally lower in risk. Cash and fixed income are considered defensive assets.
You can read more about the mix of growth and defensive asset classes each fund holds in the Everyday Investing Product Disclosure Statement (PDS).
It is most likely because you are not on the most up to date CommBank app. To check if you are:
If you are not on app version 5.29, update your app in the App Store or Google Play Store.
Your account is usually created immediately, but it may take up to 20 minutes to appear.
Log onto NetBank and go to Settings. Tap Profile, then select My details and Citizenship, residency & tax residence.
Complete the form and wait for your verification to occur before trying again. This may take a few days.
The money will be debited from your Linked CommBank Account immediately and will be shown in your Everyday Investing ‘Transactions’ screen as ‘Pending’.
Investments typically take two business days to process. Once processed, the transaction will show as ‘Completed’ in your ‘Transactions’ screen and we’ll notify you in the app and through email.
Your Everyday Investing account balance will only be updated once the investment is completed.
We require you to answer these questions to determine if you are likely to be in the target market for any of the Everyday Investing funds. As these funds are designed for people within specific target markets, you will only be able to invest in the funds your answers indicate you are likely to in be in the target market for.
No, these questions are only relevant to Everyday Investing.
No, you need to complete the questions to determine if you are likely to be in the target market.
Each fund is designed for people who are likely to be within a specific target market for that fund. Based on your answers, you are not likely be in the target market for the fund you want and so we cannot distribute to you.
These funds are designed for people within specific target markets. We have a responsibility to ensure that customers who invest are likely to be within those target markets. Unfortunately, you're not able to invest as your answers indicate that you’re not likely to be in the target market for any of the funds.
For more information about who these funds are designed for, refer to the Target Market Determination for each fund.
If your circumstances change, you’re welcome to answer the questions again after 60 days. If your updated answers indicate that you’re likely to be in the target market for a fund then you’ll be able to invest in that fund.
You won’t be able to make further investments into that fund at this point in time. You may still be likely to be in the target market for other funds. You should see a message when you tap on ‘Invest’ on the fund you were trying to invest in, advising if you are likely to be in the target market for any other funds.
You can still withdraw your holdings at any time.
If you've been informed that you are likely to be in the target market for one or more funds, you'll have the opportunity to update your answers each time you invest in that fund.
If you've been informed that you are not likely to be in the target market for any fund, you will be able to answer the questions again 60 days after providing your last response.
Whenever you update your answers, a new outcome will be displayed to notify you which funds you are likely to be in the target market for.
Each time you invest, we’ll ask you to confirm your answers to ensure that your circumstances haven’t changed and that you’re still likely to be in the target market for that fund. We have an obligation to ensure that the funds are distributed to customers who are likely to be in the target market for the funds.
You will have to answer the questions at least once a year.
However, you'll be asked to confirm your answers every time you invest to determine whether your circumstances have changed and whether you are still likely to be in the target market for a fund.
If you’ve been informed that you can’t invest in any funds, you can only answer the questions again after 60 days.
To better understand the questions and determine if you are in the target market, please read the Target Market Determination, the Target Market Determination Definitions and the fund information. Then choose the answer that best fits your situation. If you're still unsure, please seek independent financial advice.
Everyday Investing in the CommBank app contains useful information about the funds and who they may be designed for.
Please read the Product Disclosure Statement to find out more about the funds. You can also refer to the Target Market Determination for each fund.
If you still can’t decide, you can ask a financial adviser to help you make a decision.
You are answering about the other person you are investing on behalf of.
The money will be debited from your Linked CommBank Account as soon as you submit your transaction. It typically takes two business days to reflect as ‘Completed’ in your Everyday Investing account. Longer timeframes may apply from time to time.
Your Everyday Investing account balance will only be updated once the investment is completed.
Distributions refer to income earned by the funds and paid out to investors.
Any distributions you’re eligible for will automatically be reinvested into the fund.
Reinvestment is a process where distributions are automatically reinvested into a fund to buy more units. This will typically happen on a quarterly basis.
You can view the distributions in the 'Transactions' tab of your Everyday Investing account.
Please refer to 'Receiving income' in the Everyday Investing Product Disclosure Statement (PDS) for more information.
There currently isn’t the ability to make recurring investments, but this is something we may consider as part of future enhancements.
The withdrawal will show in your Everyday Investing ‘Transactions’ screen as ‘Pending’.
Requests received on a NSW business day prior to 3pm (Syd/Melb time) will be processed using that day’s unit price. The money will typically be credited to your linked CommBank account within two business days. Once processed, the transaction will show as ‘Completed’ in your ‘Transactions’ screen and we’ll notify you in the app and by email.
You won’t be able to submit another withdrawal from this fund until your pending withdrawal is processed.
Your Everyday Investing account balance will only be updated once the withdrawal is completed.
Transactions typically take up to two business days to process. Longer timeframes may apply from time to time.
Please refer to 'Guide to applying for and transacting on your account' in the Everyday Investing Product Disclosure Statement (PDS) for more information.
No, investment or withdrawal requests cannot be amended or cancelled. However, in certain circumstances a 14-day ‘cooling-off period’ will apply to your initial investment in the funds. Please refer to ‘Is there a cooling-off period?’ in the Everyday Investing Product Disclosure Statement (PDS) for more information. Be sure to review and confirm your investment or withdrawal before you submit it.
You must wait for a withdrawal to be processed before you can make another withdrawal from that fund.
You can make up to five investments per fund, per business day. Please refer to 'Transactions and unit pricing' in the Everyday Investing PDS for more information.
Investments
Investments from your linked CommBank account to the managed fund will have ‘EDI’ and the fund’s name in the transaction description.
Withdrawals
Withdrawals into your linked CommBank account will have ‘Everyday Invest’ in the transaction description.
Investments and withdrawals that are yet to be processed will be listed under 'Pending'.
The ‘Transactions' tab is right next to the 'Holdings’ tab.
Your Everyday Investing balance is the total value of all the funds you hold and is based on the latest unit price calculation listed at the bottom of the screen. It doesn’t reflect pending transactions.
The ‘Holdings' tab is right next to the 'Transactions’ tab
Unit prices are calculated daily and reflect the performance of the underlying assets. The value of the assets in your fund can go up or down based on market conditions.
Managed funds offered under Everyday Investing are designed to be a medium to long-term investment, which means they are intended to grow over a period. It's important to understand that short-term fluctuations in the value of your managed funds are normal and expected.
1. Navigate to your account
Open the CommBank app on your mobile device and go to 'Accounts' to find your Everyday Investing account.
2. Tap on the ‘Holdings' tab
Tap on ‘Everyday Investing’ and go to the 'Holdings’ tab to see the latest unit price, the number of units you hold, and the balance for each fund you invested in.
2. Tap on ‘Invest or withdraw’
In your Everyday Investing account, tap 'Invest or withdraw' at the top of the screen.
3. Select a fund for which you want to see the unit price.
Choose one of the three managed funds available and tap on 'Past unit prices'.
The Everyday Investing managed funds were launched on 10 December 2024. The performance of the funds will be available one year after launch.
Investments
When you submit an investment, the money will be debited from your linked CommBank account immediately and will be shown in your Everyday Investing ‘Transactions’ screen as ‘Pending’.
Investments typically take two business days to process. Once processed, the transaction will show as ‘Completed’ in your ‘Transactions’ screen and your balance will be updated.
Withdrawals
A withdrawal will show in your Everyday Investing ‘Transactions’ screen as ‘Pending’ when you submit your request.
The money will typically be credited to your linked CommBank account within two business days. Once processed, the transaction will show as ‘Completed’ in your ‘Transactions’ screen and your balance will be updated.
Longer timeframes may apply to your transactions from time to time.
Tap on the linked CommBank account to switch to another eligible account.
There may be tax implications in respect to your investments and withdrawals. Refer to the ‘How managed funds are taxed’ section within the Everyday Investing Product Disclosure Statement (PDS) for more information.
Sharing your TFN
Sharing your Tax File Number (TFN) or exemption with Colonial First State (CFS) will help you pay the correct tax on any income earned from your investments and avoid your income being subject to TFN withholding tax.
Refer to the ‘How managed funds are taxed’ section within the Everyday Investing PDS and consider the tax consequences before investing.
If you choose to share your TFN or exemption with CFS, you can do so after you make an investment.
If you share your TFN or exemption, the status of your ‘Tax File Number’ on the ‘Manage’ screen will change to 'Shared'.
Tax Residency
You’ll be considered an Australian resident for tax purposes unless you have provided information indicating otherwise. If your tax residency status has changed, please notify CFS.
Tax residency status enables CFS to determine if any withholding tax is applicable to your distributions. Refer to the Everyday Investing PDS for further information.
The annual tax statement (if applicable) will be issued after the end of the financial year.
We’ll notify you in the app once the tax statement is ready.
If you have holdings (investments), you’ll need to withdraw the total balance of each managed fund to close your Everyday Investing account. The money will typically be credited to your linked CommBank account within two business days.
If you haven’t made an investment in any of the three managed funds within 12 months of opening your account, we’ll close your Everyday Investing account after notifying you.
We’ll notify you in the app once your account closure is complete.
The Access Fee will be charged by CommBank for providing and maintaining your Everyday Investing account and arranging access to Everyday Investing through the CommBank app.
The Access Fee is $2 per month and will be charged where the total balance in your Everyday Investing account is $1,000 or more.
The balance will be assessed on the last calendar day of the month and charged within seven business days of the following month.
Where it applies, the Access Fee will only be charged from the second month after the establishment of an Everyday Investing account and will be debited from your Linked CommBank Account.
This fee will be waived until 31 July 2025.
For more info, read the CommBank Everyday Investing Terms and Conditions.
The management fee for Everyday Investing is the cost associated with managing the investments in each managed fund.
The management fee is 0.35% per annum, calculated as a percentage of the total value of the fund. This fee is reflected in the daily unit price of the fund. The fees are subject to change.
For more info, please read the Everyday Investing Product Disclosure Statement (PDS).
The costs incurred by the fund when buying or selling assets is 0.05% p.a. (estimated), which is reflected in the daily unit price for that fund.
For more info, please read the Everyday Investing Product Disclosure Statement (PDS).
Read the Everyday Investing important documents for more information.
If we haven’t been able to answer your question, please call us on 13 22 21.
Colonial First State Investments Limited (CFS) ABN 98 002 348 352, AFSL 232468 is the responsible entity of the managed funds and issuer of the financial products offered under Everyday Investing. The Everyday Investing suite of financial products are distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CommBank). Where we mention ‘we’, ‘us’ or ‘our’, we mean CommBank. Commonwealth Private Limited (CPL) ABN 30 125 238 039, AFSL 314018, a wholly-owned non-guaranteed subsidiary of CommBank has been appointed as the Investment Manager by CFS for the managed funds. The CFS Group consists of Superannuation and Investments HoldCo Pty Limited ABN 64 644 660 882 (HoldCo) and its subsidiaries, which includes CFS. CommBank holds an interest in the CFS Group through its significant minority interest in HoldCo.
This information may include general advice but does not take into account your individual objectives, financial situation, needs or tax circumstances, and so you should consider the appropriateness of the advice having regard to your circumstances before acting on it.
The Target Market Determination (TMD) for the financial products can be found at Everyday Investing Important Documents and includes a description of who the product is appropriate for and any conditions on how the product can be distributed to customers. You should read the Terms and Conditions (T&Cs), Product Disclosure Statement (PDS) and Financial Services Guides (FSGs) carefully before making a decision about acquiring or continuing to hold these products and consider talking to a financial adviser before making an investment decision. You can get the T&Cs, PDS and FSGs at Everyday Investing Important Documents or by calling 13 22 21.
Neither CommBank, CFS Group, nor any of their respective subsidiaries guarantee the performance of the financial products or the repayment of capital. An investment in any of the financial products is subject to risk, loss of income and capital invested. Everyday Investing is not an investment in, deposit with or other liability of CommBank or its subsidiaries. This information is based on current requirements and laws as at the date of publication.
